Reliance Netconnect — No service & co-operation

Address:Maharashtra

I had purchased Reliance Netconnect broadband in April 2012....The marketing person told us that he will give us 1 year Antivirus free & speed of the device will be around 3 GB & 3 months free unlimited usage.....
But we found that the guy had cheated us since neither of his commitment was fulfilled by the company.
Until now we had not received speed of this device more than max. 450Kbps....
We had asked customer care....but they told the scheme was already finished.....etc. We had called the Marketing person Mr. Ashutosh Singh...ph. no.- [protected] many times...But he didnt responded us at any time...neither he picked up the phone.
Then we called him thro' customer care...but he told his duty is finshed now...we should call the service centre for further enquiry....
Now the members of Reliance broadband are asking us to pay the due bills...whereas we are not satisfied with thier service.
Kindly help us how to react with the matter???/
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Dear Customer,

We regret the inconvenience caused to you. This is to inform you that your concern has been noted. Please provide us your contact details such as Full name, mobile no., and the type of Inconvenience you are facing, so that we are able reach you. Our team is eager to help you.

Regards,

RCOMcare

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