[Resolved] Reliance Netconnect — Poor Internet speed for My 5GB unlimited connection

anishpanthalani

Address:

Ernakulam, Kerala

Hi,

I have recently taken one Reliance Netconnect+ USB Internet connection with 5GB Unlimited plan and it's monthly payment amount is around 900/-.

Here very sorry to say that it's speed is very low and it is disconnecting frequently which breaks my works. Please refer the attached images.

Thanks,

Anish Panthalani

+3 photos

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Aug 14, 2020

Complaint marked as Resolved

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Comments

ash2379

Reliance Net Connect — internet connection

Hi,
I had a 3G connection from Reliance net connet with no [protected], The connection speed is very low and operation on 64kbps speed.
Reliance is saying that I had already consumed my data usage upto 5GB and hence the connection speed is converted to 64kbps.

I am contineously asking customer care to send me the usage details but they are not sending it and responding with unnecessary details which is disturnbing me,

May I request you to please help me in resolving this issue, even after launching the complaints, no one bother to call me and discuss.

Kindly help me.

Thanking you in advance !

Regards,
Ashish Borkar
[protected]

Reliance Communications Customer Care

from Mumbai, Maharashtra

Verified Support

Dear Customer,

We regret the inconvenience caused to you. This is to inform you that your concern has been noted. Please provide us your contact details such as Full name, Subscriber ID, and the type of Inconvenience you are facing, so that we are able reach you. Our team is eager to help you.

Cheers,

RCOMcare