Reliance Netconnect — Poor Speed and Poor Quality

Address:

Bangalore, Karnataka

I am Baskaran from Bangalore bought Reliance Netconnect+ ([protected]) on Feb 2012 under the scheme of 3 months rental in advance + Device Free. The speed reliance claims is upto 3.1 Mbps (that means upto 384KBps). But in reality i am getting only 50KBps during the day time and night time after 1am i am getting around 90KBps to 120KBps. I can't wake 1am daily for browsing or downloading. Some times during night around 9 to 11 pm speed not even crossing 20KBps. Frustrated with this i have complaint and response is not ok, so after 3 months i am forced to switch to prepaid since it is not worth for money.Whenever i raise any complaint about speed they will ask me to change the OS. after complaint has been raised without my concern or without informing me, reliance closed the complait status as solved. Poor Qulity and Worst service

Baskaran
Bangalore
[protected]