Reliance Netconnect — they didnt cut my net connection, after i complained it to them

Address:

Tiruchirappalli, Tamil Nadu

sir i have complained that i lost my data card, so i requested them to disconnect my data card. they said the concern man absent you come later. then next day i went they said the same reason, two days later i went they said you should pay one month bill what i have used. then i paid the bill but they didn't disconnect my data card, but they are asking to pay the bill what i didnt used... till now