[Resolved]  Reliance Netconnect — high bill

Address:

Ujjain, Madhya Pradesh

Dear Sir/Madam,

I am using the relaince net connect no. [protected] taken from ujjain from last 6 to 7 months this month even after doing the same usage my net connect got deactivated on 3rd of april i paid the bill in aurangabad on 5th of april but my no. did not get activated when i called them they told it will be activated in few hours. but i was not working after 2 days i came to that my usage is of around 1700 and i will have to pay some amount to get it activated and then i paid 500rs and after making so many request it got started on 8th april. night. then again they deactivated it on 10th about 4 o clock. now they are saying that my bill is above 3300 which i will have to pay. and they told me that without bill generation they cant do anything. whenever i called to relaince nodal office MP the concern person shweta rai never talked to me and her team member misbehaved with me he told me he cant tell me which plan i am using what is the status and he can not do any thing in my problem he told me to visit nearest relaince world first. from last 3 days i am calling shweta rai to have a word with her. some one from her team member say she is busy with the customer she will give you a call i have not received any call yet from relaince nodal office MP. i just want to when my net connect was not working how can they charge me 3300 rs. kindly help me out my wife works on internet and they are not listening to anything.
If you require i will give you the request no. which they have given me.

Thanks and regards
Sumit Joshi
[protected]