Reliance Netconnect — Undue deduction of balance after getting Rs. 16 whatsapp pack activated

Address:	Kopar Khairane, Navi Mumbai – 400 710 Fax: 022 303 88005, Central Delhi, Delhi
Website:	www.rcom.co.in

Iam Praney jain using the number [protected] against which I have the complaint. I got the Rs. 16 pack activated on my number in which using the 'whatsapp' application is free for a month. Since the day of getting the pack activated my account balance keeps on falling. When I check my account balance After some time o[censored]sing the whatsapp application, I find that my balance keeps deducting automatically.
On calling the customer care executives I get a very rude response and everytime they try to dilly delay the matter on one pretext or another and moreover they are not ready to forward my complaint regarding the same. Till the time no satisfactory response has been given to me and the deduction of my account balance is still continuing.
Hence I request you to kindly look into the matter and help me resolve the issue and recover my preciously deducted account balance.

Praney Jain,
Phone: [protected], [protected]