Reliance Network — reliance mobile network

Address:Mysore, Karnataka

Good Day Sir,

Myself Thomas, settled in Mysore. This is regarding a complaint i wish to bring into ur notice! I had started using reliance GSM sim card for almost 9 months. It has been frequently observed that my balance is getting deducted without my knowledge for unwanted subscription, which i have never activated! Each time, i used to call customer care and complaint it. Sometimes they used to refund it. It does not seems to look good. Even after i had repeatedly asked for verification, no action taken from ur side. This has made me very upset about ur service. I even told my friends too not to use reliance sim, since i have become one of the victim by using it! Hope u will understand customer feelings. Being a reputed company, these type of thing may spoil ur brand image. Request u to do needful.

Thanks & Regards,
Thomas P T
Reliance number:[protected]
Karnataka State
Mysore.
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Comments

Hi Thomas,

We have noted your complaint. The matter has been escalated to our customer service team who will get in touch with you directly to resolve your concerns.

Regards,

RCOMcare
Hi Thomas,

As per your telephonic with our customer service associate, we wish to affirm that your aforesaid concern has been discussed and resolved to your satisfaction.

Cheers,

RCOMcare

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