[Resolved] Reliance Phone — WRONG BILL | |
I HAD SUBSCRIBED FOR RELIANCE FWUNLTD399 WIRELESS FIXED PHONE POST PAID SERVICE. THE SCHEME WAS COSTLIEST ONE AT THE BEHEST OF FREE UNLIMITED CALLS TO RELIANCE NETWORK IN THE STATE. SINCE MOST OF MY RELATIVES HAD RELIANCE GSM (SMART PHONE) IN MY STATE OF JHARKHAND, I OPTED FOR THIS SCHEME. EVERYTHING WENT WELL WHEN SUDDENLY AFTER MORE THAN 1 YEAR, MY PHONE BILLS GOT MORE THAN DOUBLE. THE MAJOR PORTION WAS FOR LOCAL CALLS. I PAID THE BILL BUT KEPT ON ASKING FOR BILL DETAILS. AFTER SEVERAL REQUESTS AND TWO MONTHS PERIOD, I RECIEVED THE BILL DETAIL. I FOUND THAT I WAS CHARGED FOR PHONES MADE ON RELIANCE NETWORK. ON ENQUIRE THEY REPLIED THAT THEY HAD STARTED CHARGING FOR RELIANCE GSM PHONES SINCE AUG 09. THERE WAS NO INFORMATION IN THIS REGARD AND I BELIEVE THIS IS A CHEATING AND BREACH OF AGREEMENT WITH ALL UNLIMITED POSTPAID CONSUMERS. PLEASE HELP US ALL RELIANCE POSTPAID USERS TO COMPENSATE FOR ALL MENTAL , PHYSICAL AND FINANCIAL TRAUMA Was this information helpful? | |
Aug 13, 2020 Complaint marked as Resolved | |
 1 Comment | |
Reliance Phone — Issue in changing my address (01723253575)
Hello Sir,I have recently shifted from Chandigarh to Hyderabad, I was having reliance FWP connection ([protected]) which I would like to transfer to Hyderabad.
I have submitted bank statement for address proof to your Madhapur's Reliance Mobile store on 30th Jan 2010 but number is still not changed. When I visited Reliance Mobile store office (Madhapur), I came to know that there is some issue in updating my new address (Hyderabad).
It seems executive has tried all possibilities but he could not be able to change circle to AP. Due to which he can't issue me new number in Hyderabad.
I just talked to him, he is telling to get a new connection now.
Its bit frustrating for me to chase him to get the status, he never calls back.
Request you to please look into this matter and help me out.
Looking forward to hear from you soon.
Thanks and Regards,
Ashish Miglani
Mobile# +91 [protected]