[Resolved]  Reliance Postpaid — Bill received even after termination: Collection agent harassing: Customer care not supporting

Dear Sir/ Madam,
I was using post paid number [protected] for almost 4-5 years at Patna. Last year I moved to Chennai and on 12-may-2008 I surrendered my connection at your Anna Nagar West Branch after paying the outstanding till date.
Earlier on 12th of April 2008, I had called up at your customer care toll free number to terminate my number but the same was not done till 12 th of May and i was advised to visit to your web world and pay the final bill and get the connection terminated. I visited your Anna Nagar Branch, Chennai at around 5 pm on 12th May 2008, the final bill was generated by your Web World staff which I paid and a receipt for termination was given to me. I had destroyed my sim card on at the same moment in front of the web world staff.
Now, almost after 9 months, your web world staff at Patna has started sending collection agents at my Patna home to pay the bill amount against my cell number.
Fortunately, I still have the receipt of the termination request that was given to me by the Web World on 12th May 2008. Now when I called up at your customer care help center to resolve my issue then they are not able to solve my problem. I have given them all them all the details but still the issue is unresolved.
The details on the receipt that I have are:
WOTC/WW ref number : 66943472
The CAF number is [protected]
WOTC/WW code: [protected]
The receipt is duly stamped and signed by your web world executive dated[protected]. Request you to resolve the issue without any further delay. Also request you not to advise me to go to the nearest web world and get it resolved. Going to web world is not easy for me as I am very busy. Please advise your Patna web world not to send collection agent to harass my family members.


Thanking you
with Regards

Somya Sukumar
Cell: [protected]