Reliance Postpaid — INEFFECTIVE CUSTOMER CARE

I have used Reliance postpaid and i must say their billing system and their customer care is HOPELESS. It should be renamed as customer abuse and customer headache. THEY are ineffective and fleece their own clients. I was told I would be given a free GSM card along with y cDmA phone and in the end they ended up charging e Rs.500. To top it their online billing system NEVER reflects the paid amount. When I talk to the CC representative, all they can do is cut my outgoing facility and not restore it even after they have taken the payment confirmation number. EVEN after they have the payment reference number...and this is when the payment gateway has SENT a confirmation bill to me!

It is the worst. PLEASE do NOT use reliance if you wish to remain sane. This is ALWAYS the case, month after month after month.

DO NOT USE RELiANCE postpaid ever... it's the worst!
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Comments

Dear Sir,
I wanted to complain you that I have drop my bill amout before due date in your Rajauri Garden ( New Delhi ), But as per your Rajauri Garden Centre Chacqe will bonce due to wrong account No. after that I will contact *333 for as per instruction cheque collect from that centre where you drop. After that center Cheque in not there . When we got my cheque then I will deposit bill amount

Please Kind consideration & Take necessary action


Thanks & Regards

Yadu Nath Jha
Connection in the Name of
Veekam International
[protected], 98, 99

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