[Resolved]  Reliance Postpaid — Not closing postpaid connection

Address:Kopar Khairane, Navi Mumbai – 400 710, Ghaziabad, Uttar Pradesh
Website:www.rcom.co.in

I had reliance postpaid connection no [protected],relationship no.[protected],tariff plan name SimplePPC299,location Ghaziabad,U.P..I applied for migrating from postpaid to prepaid when I shifted out of Ghaziabad after paying all due in December 2013 at Reliance Web world (Add:C - 6, Amit Complex, RDC, Raj Nagar, Ghaziabad).I filled all the forms for migration along with ID & address proof.They told me the postpaid connection will be closed by 7 days & there will be no bill further.But After that also I had been geting the monthly bill & my total monthly bill accumulated as Rs. 2000/- around.I repeatedly talked to the reliance customer care but they told that there is no such request from my no.I was advised to go to the Ghaziabad Reliance Web world to resubmit the application which was not possible due to my job.I heard the same kind of story from lots of people about Reliance.What I felt that Reliance is making money by this kind o[censored]nethical way mostly.I lost trust on Reliance since then.
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Aug 14, 2020
Complaint marked as Resolved 
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Reliance Postpaid — customer care not replay

Dear Sir,

I hold two connection of post pad mobile (Reliance Communication) . This Comapany Customer care No.*222 & [protected] is response is This route is busy my problem is not solved and un necessary charges include in monthly bill. Customar care office every time system fail and long quie. Pl solve the problem. And continue the customer care No.

Thanks
Vijay sen

Cell No. [protected]
[protected]
Dear Customer,


We have noted your complaint. The matter has been escalated to our customer service team who will get in touch with you directly to resolve your concerns.


Regards,


RCOMcare
Dear Customer,

We have tried calling you on the given number but we were unable to reach you, Please provide with any of your alternate number if issue still persist.

Regards,

RCOMcare

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