Reliance Postpaid — Problem in migration postpaid connection to prepaid (Poor communication of reliance)

Address:Gwalior, Madhya Pradesh

Dear Team,
I want to submit a complaint & inform you about Reliance poor communication gap or unmanageable services which I faced. I am using reliance (No. -[protected]) postpaid 440 plan and now I want to migrate this service in prepaid (Convert postpaid in prepaid). Now I want to convert this number ([protected]) in prepaid. For this I already visited in customer care of reliance which is in Thatipur, Near petrol pump, GWALIOR (Vishnu) at dated 08/12/2012 & filled a migration form. I have already paid my all amount in advance. After this process customer care told me it will convert in 5 days but 10 days have been left , its still running in postpaid. I have complaint many time in reliance customer care from my mobile, they all time taking 48 hours time for resolutions and after 48 hours no buddy inform or call me, every time I have to call at reliance. I am attaching my all voice conversation in this mail (play in VLC). Now customer care says YOUR PLAN 440 IS NOT ELIGIBLE FOR MIGRATION. (No buddy in customer care describes me in detail.)
Reliance is not able to convert postpaid in prepaid, so how can I solve my issue. I have already paid much more to reliance now I want to convert my number in prepaid. I will take legal action for this if reliance not supporting me.
Kindly help me.

I want to ask from Reliance :-
Why u can’t migrate my number in prepaid?
Why you not describe me in detail about this issue?
No buddy call back me or inform me about my issue , every time I have to call…. , Why every time I call reliance ?
My all friends able to migrate postpaid connection in prepaid but why I m facing this issue?


Regards,
Naveen Ahuja
Laka ka bazaar,
Lashkar, Gwalior
Mob- [protected] / [protected]
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Postpaid Connection — poor and misleading services from rcom

I have applied a post paid connection at your jalandhar branch on dtd 26-06-08, and paid a sum of Rs. 1299/ and told by your executive that the this is the cost of connection, the same time i submitted the required docs too, after this my connection was activated, only for incoming call and for local call, i have made so many calls to your representative to activate std calls, but there was no response from his side, morover it was the hight of limit when my connection suspended by your comapny, i tried my best to contact Mr. harjot who has provided connection to me, but all was in vain .

after being harrased on dtd i visited your web world situated at Near BMC chowk, and told the whole story, Your ASM has assured me to activate the same within half n hour.

But surprisingly till date my connection is not been activated.

I request you to look into the matter. Now after being harrased i am not interested to get the connection from your comapny, So pls. arrange to refund my money back .

Otherwise i have no option to make my query in front of hon;ble consumer court.

Thanks for giving me such a bad and misleaded services.

Sanjay Gupta
C/O Bajaj Auto Finance Ltd.
Sahota Complex, garha Road.
Jalandhar
([protected])

Postpaid Connection — Migration to prepaid

I had converted my postpaid connection to one year validity prepaid connection in january end, but ihav not received my deposit yet so pls check and do needful.my no is [protected].
I consulted in kanhangad vodafone showroom .

Reliance India Mobile — Unwanted migration of Post-Paid connection to Pre-Paid connection.

I am Vishwas A. Sawant from Aurangabad. I am a user of Reliance India Mobile (RIM) since a very long time. It is a POST-PAID connection and I have been paying all my bills on time, rather before time. Yesterday, on the 25'th of December 2008, my RIM suddenly started giving me voice recorded warning saying that, "Your balance is low. Please recharge you card immediately" whenever I tried to make a call. I was surprised on this response as I had not given any application or request for migrating my POST-PAID account to a PRE-PAID account.I visited the nearest RIM outlet. I reported the issue to the executive but no proper solution was provided. They could not even find out who and from where was the connection migrated. Also, I visited the RIM Aurangabad, Head Office and informed them about the issue but the Customer Care incharge there asked me to wait for some time. Even he could not provide me a suitable explanation. He said that he is investigating the issue for me and I have to wait for about 15 to 20 minutes more. I agreed and waited for him but he did not show-up for about an hour. After some time I saw him leaving the premises on his motorcycle. I am really very very frustrated with RIM and its service. I dont know where to go or what to do now.
Kindly refund the advance deposit vide telephone No.[protected] receipt and acknowledgement No. of which is [protected]
How could i get my call detail

reliance commnications ltd — conversion of postpaid connection to prepaid..

sir,i apllied for conversion of my post paid connection to pre paid one on 3rd nov but till date 5h dec nothing has been done...they suspended my services on 12h nov 09...after hat they have not replied to me..have done many complaints to there senior officials but no step has been taken..so wantyou to take neccesary actin soon as possible...thanking you..

my number is [protected]
on the name sunil puraswani
22 a sindhu nagar,indore(mp)
Dear Customer,

As per your telephonic with our customer service associate, we wish to affirm that your aforesaid concern has been discussed and resolved to your satisfaction.

Cheers,

RCOM Care

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