Reliance Prepaid — Reliance ignores TRAI rules

Address:

Andhra Pradesh

Hi, Im again in this forum coz of reliance stupid behaviour. My no. [protected]. activated with DND. I already posted a complaint regarding the calls and msgs that im getting inspite of DND, I got a call , csr of reliance, tried to resolve the complaint, but they still did the same thing. I got two sims, one with [protected], [protected]. Every time i get calls, msgs, music packs get renewed, my money gets deducted all time. Yesterday Rs.35 had been deducted from [protected], when i called , they simple said it won't happen again and money will not be refunded.
According the ' TRAI" rules if a person get calls or msgs even after DND, the company will be a penalised of Rs.500 to 25000. But Who will penalise these so called Companies.
I want just small information as where to complain against these fraud people. Who will explain these about TRAI terms and conditons and the meaning of DND.