[Resolved]  Reliance Prepaid — How to close Prepaid Account.

On 3rd Sep 2009. My mobile with SIM NO. [protected] lost.I went on 4/09/2009 to complaint at Aundh Reliance Web World. Customer Care Exc. told me we are forwording your Requiest & your SIM Block within 24 hours. My REQUIEST ID. NO. IS [protected].
On 28th Sep 2009 when I called my mobile no that time someone recieve the phone. I told to Reliance web worlds executive then she gave me another Requiest ID[protected].& told me that they are not any such facility to close prepaid mobile service only they have rights to close outgoing calls not to block SIM. I asked them to Block my sim & I dont want to continue your reliance service & someone is using my mobile with SIM . The customer care exec. told me after six months your mobile no. or SIM no is going to close.Because your prepaid card is LIFE TIME CARD.
If some one wants to close prepaid mobile then what to do. Nowdays unknown person using my mobile no. with SIM. Reliance dont want to Block my mobile no. Because they dont have such facility.Reliance service is worst service.Reliance is responssible if my mobile no. or SIM no is misused by unknon person.Now what to do? Some one is using my mobile no & I cant do anything.
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Aug 14, 2020
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Reliance Prepaid — Prepaid SIM block.

On 3rd Sep 2009. My mobile with SIM NO. [protected] lost.I went on 4/09/2009 to complaint at Aundh Reliance Web World. Customer Care Exc. told me we are forwording your Requiest & your SIM Block within 24 hours. My REQUIEST ID. NO. IS [protected].
On 28th Sep 2009 when I called my mobile no that time someone recieve the phone. I told to Reliance web worlds executive then she gave me another Requiest ID[protected].& told me that they are not any such facility to close prepaid mobile service only they have rights to close outgoing calls not to block SIM. I asked them to Block my sim & I dont want to continue your reliance service & someone is using my mobile with SIM . The customer care exec. told me after six months your mobile no. or SIM no is going to close.Because your prepaid card is LIFE TIME CARD.
If some one wants to close prepaid mobile then what to do. Nowdays unknown person using my mobile no. with SIM. Reliance dont want to Block my mobile no. Because they dont have such facility.Reliance service is worst service.Reliance is responssible if my mobile no. or SIM no is misused by unknon person.Now what to do? Some one is using my mobile no & I cant do anything.
my sim is reliance prepaid gsm number [protected] blacked, asking puk code,

please send puk code in my mail...


rgds

NANDISH GOWDA
satendra mo.no.[protected]{gsm} is numer ko humne january 2009 ko kharida tha, jo ki life time sim tha, hamre numer ko bina kisi purv suchna ke kayu band kr diya gya krpya suchit kre, aur hamara number jald se jald chalu krai, atah jab number band hua tab account balance-Rs.17 uplabdh tha.
date-1/12/09 mo.no.[protected]
even i asked customer care for disconnecting my number last year and they do not have the facility to delete the number.
Also the cust. care executive told me not to use the sim for few months and it will get terminated, but that does not seem to happen.

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