Reliance Prepaid Connection — would like to ATTENTION for TRAI that It's serious because some antisocial persons may use and throw this card

Address:

Vadodara, Gujarat

I am one of Reliance prepaid customer ([protected]) from baroda, 24th May 2010 Night my service has been barred without any reason and intimation, I have life time validity card and I have sufficient balance to make calls I don`t understand why this has been done. And when I contacted *333 frist time they have all the information like my name and DOB, when i contected to r-world they said customer information is not updated then I have submitted all the documents once again on 28th May 2010 and they told me the service was active after 5-6 days after the verification check and all, I don`t understand this thing that I have purchased this connection in the month of 4th May 2010 and why this issue is happening without any prior notice. I have lossed my Vailidity and user service facilitys since 24th May 2010. When I asked for refund or extention they don't longe my complain or request. finaly i have longed the complain

Reliance people are providing services which are very excellent and they are charging for that but after paying also if a customer has to face this kind of difficulties then there is no use of this services. Also drown your kind attaention that the persons who are appointed at R-World are does not have any proper knowledge or manner to talk with customer and behave with customer. One side from customer care informed that R-World are opened till 10:00pm but they opened till 8:pm only

I dont understand that the connection has been purchased on 4th may 2010 and it has been almost a month and thay telling again there is a problem with the documents. If there is a problem with the documents they why have you activated the services. Also would like to ATTENTION to TARI that It's sirious becouse some antisocial persons may use and throu this card after missuse the same in any antisocial activity.