[Resolved]  Reliance Prepaid GSM Service — My Rs. 119.00 balance has comes to Rs. 0.00 without any call

I am a reliance Prepaid customer since last five years at Jamshedpur, Jaduguda location.
On last Night (i.e, 22/06/2008) I found that I have no outgoing
facility in my mobile. Then i check my balance in 58402 and
I find that I have More than Rs. 119.00 balance. Then I complained this matter to your customer care (i.e, 58200) then
the attender said that he will solve the problem within 24 hours.
Then I again checked my balance on 58402 then my Balance was also Rs. 119.00.
On next day morning (i.e Today Morning, 23/06/2008) at 6.30 am
I find my balance becomes to Rs. 0.00 without any call.
Then I again Complain the matter at Reliance customer care.
But till Now They do not solve the problem.
Please I think Reliance is One of a Biggest company in India.
They can not do this type o[censored]nethical work. Please solve the matter as early as possiable.

Regards,
Subhasis Chakrabarti,
Mobile No. [protected]
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Aug 14, 2020
Complaint marked as Resolved 
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my no.is [protected], i want to convert my this no. from prepaid to postpaid.
reliance is hopeless. i regret i ever took the connection.i took a GSM prepaid connection. for which i apid 107 +42 Rs for sms pack. till date i m not able to send any sms. i m fed up of calling custoemr care. they tell me to go the retailer. retailer tells to call cust care. even after changing the sms service no, i cant send sms. wth!!! i m fed up with reliance connection.
reliance is hopeless. i regret i ever took the connection.i took a GSM prepaid connection. for which i apid 107 +42 Rs for sms pack. till date i m not able to send any sms. i m fed up of calling custoemr care. they tell me to go the retailer. retailer tells to call cust care. even after changing the sms service no, i cant send sms. wth!!! i m fed up with reliance connection.
i am customer of reliance gsm for the last week without any intimation my balance is going for 12 out of rs 44
my mobil no [protected] my bance automatically diducts rs. 30 without making any call.
when i conect with cse he say u make call on some no. but i never make any call
few day before on sunday same think happened with me my balance diduct so please do deed full
return my balace as soon as posible.
thanks. i talk to ur cse but he not satisfied me.

Reliance Prepaid GSM Service — service is disconnected

hi i m dr gagan kansal from delhi. i purchased new GSM prepaid connection one week back (no is [protected]) i submitted documents while purchasing. connection started working 1 day. i used this no 3 to 4 days. but from last 3 days no is not working. i m not able to make outgoing calls and get incoming calls. i contacted reliance customer care 3- 4 times with in one hour on 25th of oct 2010. but nobody wants to listen at all. reliance people disconnected my call two times. i told them to register my complaint but nobody wants to register my complaint. some body was just telling this is just network problem....and some body was telling u havnt submitted ur documents. i m totally fed up with reliance connection.

dr gagan kansal

Reliance Prepaid GSM Service — Unwanted Deduction and Misguided Execitive Response

Dear Sir/ Madam
I purchased a reliance GSM mobile no [protected] on 19/12/2009. They gave me an Rs 25 sms pack in which i can send 500 sms per day for one month..........but today (4/ 01/2010) they deducted Rs 70 from my balance . also they are charging me 50 paisa/ sms .
I tried to resolve this problem by calling Rel Care ....but they misguided me by giving me different and wrong reasons for my balance deduction........
Kindly help me with my problem.
Regards
Deepak

Reliance Prepaid GSM Service — Charges deducted without asking for any service

I am availing the GSM service of Reliance .My cell no. is [protected] .
Charges are being deducted every month without any request made.
The company have no details as to when the request for service was asked for.They do not have any substantial proof to prove that why they are charging the hard earned money of a mobile subscriber.
Every time I register a complaint a SMS comes that your service have been deactivated,but they never return back the money they charge.
I am having cell connection of other mobile service providers also but Reliance is the worst ever service provider in the terms of looting hard earned money of its own subscriber . Today when I gave a call to 198, one of its employee Mr. Deepak listened to my complain and put me on hold for 18 minutes on the pretext of transferring the call to its senior.I don't think that it took 18 minutes even then he was not able to transfer the call to his senior.I suppose better they should close their shop and start begging on the road.Again they are charging per minute for the complain to be made through customer care representative.
This means instead of getting back my hard earned money i was made fool because they were able to extract whatever they could on the pretxt of transferring this call.
If on this email no action will be taken I will have no option but to switch to other service provider who are atleast fair to their commitments.
Awaiting a response on my email id [protected]@yahoo.co.in
Gulshan Ranjan
Cell no-[protected]

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