Address: | East Singhbhum, Jharkhand |
CRBT Service invoked without my consent
I would like to raise the issue with this forum. Reliance has activated CRBT service without my consent. I recieved a message saying that CRBT has been activated and Rs 30 was deducted my Prepaid Account Balance.My phone number is [protected].
When I tried to send sms to unsubscribe it donot go. this service is not working. Was this information helpful? |
I want to have some plan for STD rates cutter, so i asked customer care representative about it. I asked him is there any tariff voucher available for night chat plan. He said "yes", as you are old customer of reliance you can easily use our 79 rs pack and have 3lackhs seconds free for one months for RtoR.
so he confirmed me that i can have that recharge on my cell.
after his confirmation i logged in to http://www.rechargeitnow.com/ site and recharged my mobile no [protected], and soon after i get the a confirmation of successful recharge with transaction id[protected].
even after that i did not get any recharge balance on my cell.
so i called up again to customer care, he said no sir we are having technical problem issue so not able to answer, so i said him to transfer my call to your customer care executive senior then he said no sir it is really a technical error problem, after so many trials he finally agreed to transfer my call to customer care senior, but soon after that he said "sir i checked your balance ".i.e. he was lying to me. and he said your recharge of rs 79 is not in your account.
after that i again tried customer care, and he said sir your mobile no is not comfortable with the recharge of Rs. 79.
now tell me how much more misleading your customer care representative will do?????
Now i want my 79 rs back and a action against the misleading customer care representative guys.