[Resolved]  Reliance Prepaid Mobile — deduction for the services witch were not used

i am having rim prepaid mobile no. [protected] in the month of june my talktime was debited by 70.00 Rs. when i ask about this deduction to the costomer care service, they replied, that this deduction has been maid for the caller tune, and a download of two filmy songs, i told them that i havent requested for the caller tune or any song, but they said our records shows that you have reqested for the both, in june last week only a camp of reliance mobile company was held in alibag, for the reason to get feedback about costomer complaints, in the same camp i talked to the officer mr. ambarish sing regarding my complaint, then a e mail were sent to the RIM by mr . ambarish sing, after that i was told that i will get refund for the amount witch was wrongly deducted, so i recarged my cell for RS .201, and i was waiting for the refund, two days latter i recived a sms stating your balance is only 17 RS. please rechrge in time to avoid dissconection. i was shoked by this sms, again i complined about this deduction this time costomer care said you have downloaded 20 film songs and caller tune togather, again i told them i have never asked for any song or the caller tune, they keep on saying that our record is showing that i have downloaded 20 items, when i used some strong words, they took my complaint, after few days i got a mail from the company in witch a statement was given that on 25th of june at 3.46AM to 3.55AM, 20 downloads were made, i ask them whether it is possible to dowmload 20 songs in just 9 seconds, they couldnot answer this, i tried to convince them that please treat this complaint as a genuin complaint, otherwise this problem will keep on happening but nobody took me seriosly and the case was closed. i have a doubt in my mind that, could it be a pollicy of these companys to cheat the costomer and become richest, because this perticular company having base of crores of costomers, if a every costomer is cheated by 1 rupee, company earns 30 crores, karlo duniya muthhime ?????????????? dhirubhai ambani ki jay ho ...