Reliance Prepaid Mobile — Name Mismatch in Registration

I have purchased the Prepaid Connection of Reliance on 04.12.2006 having the Mobile No. [protected] from M/s. Anil Telecome, Gandhidham-Kutch on my name. I have submitted the PAN copy and Telephone Bill copy for registration.

But today the no. is not registered in my name in the records of Relience. it is in the name of any other person.

And yesterday some Mr. Ghaynshyam came to me and told that his Mobile having no. [protected] is registered in my name (i.e. Ravindra Kheskwani) which is his no and he has purchased from M/s. Umang Sales Agencies, Gandhidham and submitted His driving licence for registeration at the time of Purchasing.

His mobile was corrupted and when applied for new mobile then he comes to know abt this fact.

And the relience customer care has demanded the my proof to change his no in his name.

This is reduculas how they are registering the name of customers.

Kindly guide in this regard.