Reliance Prepaid Mobile — wrong deduction

Reliance Prepaid Mobile — wrong deduction

K kiran vivek Muthal from Delhi, Delhi

My mobile number is [protected] and i am using this number from past 3 years, but from last 3 months i don't know how they are deducting money from my prepaid account. Whenever i call (Customer Care *333) they used to say that you data will update in next 24 hours. After 24 hours they used to say that u had activated some services but there is no such, according to them after deactivating the service the stituation is still same... I think that reliance has stolen my money and now i am going to file a case in Cunsomer Forum for that. Was this information helpful? No (0) Yes (0)

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Comments

PRABHA MAHESWARI

from Durgapur, West Bengal

With out making calls from my phone on dt. 01/02/2009 from morning it self the amount was deducting automatically. In afternoon the balance was Rs.21/- some change and in the evening it becomes Rs.10/- and change. When ever we dail for costomer care always avoice is coming this route is busy. kindly take necessaary action for this .
thanking you.

anjanimnr

from Manthani, Telangana

Kindly sent the mail to the following address:

<[protected]@relianceada.com>, <[protected]@relianceada.com>
<Rcomappellateauthority.[protected]@relianceada.com> (depends on state)

<Rcomnodalofficer.[protected]@relianceada.com>
(depends on state)

[protected]@trai.gov.in, [protected]@trai.gov.in, [protected]@relianceada.com, corporatecentre.[protected]@relianceada.com