[Resolved]  Reliance Prepaid Mobile — No Information of change of validity of Rs 55/- top up

Address:

Maharashtra

I regularly top up my a/c for last 2 years per with amount of Rs 55/- in my mob :- [protected], which gives validity of 30 days full talk time. But without giving any knowledge the Reliance have deducted my unused balance of Rs 32/-on Dt-31/01/2012. Now the customer care says that the validity have been reduced to 10 days. And unused talk time is lost. Thus how come they do such loss of customers and fool them by not informing properly. They even not messaged about the offer.So many customers must have lost their balance. So pl try to refund my a/c balance of Rs 32/-
Thank you