[Resolved]  Reliance Prepaid Mobile Service — Caller Tune activation without Permission

Reliance Mobile — Caller tune activated with out my concent

Dear Sir,
I'm using Reliance datacard (No. [protected]) for last 4 months and in my latest bill of July, i'm charged Rs. 30/- for caller tune rental charges. When I enquired on Customer Care they said its requested from my end. I was using this connection entirely for internet purpose and till date i didn't make or receive any call on this number. When I asked for further details like when i called up and requested and the mode of activation he replied they don't have any other information other than the activation date. Strangely the activation date is 3rd May 2008, and I received the charge on July 2008 bill. ie i received 2 previous months (May and June) bills without any charges. The worst part is the customer care executive (Anil Kumar) who didn't show the courtesy to register a complaint even if i pointed out the contradiction on the Billing cycle and activation date. I have already raised a written complaint to [protected]@RELIANCEADA.COM.
If the concern authority don't take proper action and revert the amount back, i will go to Consumer Form and i will discontinue the existing connection.
I hope you will look into matter and take proper actions.

Thanks and Regards
Bijesh Joseph

Dear Sir,
I'm using Reliance datacard (No. [protected]) for last 2years and in my latest bill of oct08, i will pay 730.34 /Rs . When I enquired on Customer Care they said its requested from my end. my reqst no 79119436.

So please solved this problem.
I hope you will look into matter and take proper actions.

Thanks Regard

Deepak kumar
Summitindia
Mob:-[protected]

Reliance Prepaid Mobile — caller tune activated without permission with a charge.

Hi,
I am having reliance prepaid mobile no.[protected]. Caller tune was activated with out my permission on my phone in nov 08. after registering complaint to CCare. they accepted that they have activated the tune without permission from me and assured to give me my activation charges back also. but i am still waiting for communication from them after 1 month also.
Please look into it!!!

Thanks in advance,
Y

my self sonia kalra
by mistake of sum radio pack is activate in my father's Mr. Vipin Kalra mobile

please its a humble request to u that please deacitivate for all the packages


my father's mobile ni is [protected]


with warm regards

sonia kalra

without my permission the company had lost my money.please give me my money.

i really agree with you man. i am continuously being disturbed with shayari packs for which i never subscribed. Before long i will be forced to disconnect this connection which is offering a lot of nuisance

Reliance Mobile — Activating and subscribing services without permission

Reliance Mobile-Duniya Kar loo Muthi Mee -or-Duniya ke karloo muthi mee.

To earning more money these days Anil Ambani instructed their employees to charge maximum amount through Value added services.
Whole day you get call and messages from reliance mobile like Ladki Pataloo, Randi bulaaloo, ringtone lagaloo.
even if you ignore these calls and messages they put some ring tone or subscribe to Randi Chat or shayree or any other ...and charge it from your balance...

You will get message in night 3-4 o clock that just now you have subscribe to this ring tone...when call to customer care they will also say the same thing that just 10 minutes before you have selected this ring tone...so we cannot refund the money

It is now better to shift to other services which are good enough and does not create hassle.

Want to experience the same go for Reliance and have great experince.

the same case with my number as well [protected]

the cheating continues

Reliance Mobile — activation of caller tune without permission

My mobile number is [protected]. During the month of August 2009, an amount of Rs.30/- was deducted from my prepaid balance towards activation of caller tune. I saw your website today only therefore I came to know how to lodge complaint via email therefore i am sending my complaint vide email.

Please check my prepaid account during August 2009 and credit the amount to my prepaid balance.
Awaiting your favourable response.
Regards
G.PADMANABHAN

please activate my number [protected] on rang de basanti caller tune.

Reliance Mobile — Caller Tune activated without consent

Dear Sir,
I have been using reliance gsm sim card from the past one year.My number is [protected]. Whenever i recharge my account, by balance gets deductuted and i get an sms saying CRBT services have been activated and it has been renewed . They just charge without my concent and neither is the callertune service activated . This is the problem faced not only by me but also by my friends who are using reliance gsm . Whenever I call the call center they refund me the amount after arguing for about 15 minutes .

Dear Sir,
I have been using reliance gsm sim card from the past one year.My number is [protected]. Whenever i recharge my account, by balance gets deductuted and i get an sms saying CRBT services have been activated and it has been renewed . They just charge without my concent and neither is the callertune service activated . This is the problem faced not only by me but also by my friends who are using reliance gsm . Whenever I call the call center they refund me the amount after arguing for about 15 minutes .

I have been using reliance sim card for last year.My number is [protected]. Whenever i recharge my account. I have not called more than one or two calls but i got that my balance is - Rs4, i became surprised how it is possible. I have not requested for activation of any caller tune. They charge without my consent or permission the callertune service activated . your customer services is not proper This is the problem faced not only by me but also by my friends who are using reliance connection . you stop my caller tune urgently and refund me the deducted amount without fail .