Reliance Prepaid — not getting connected with customer care executive regarding the complaints about deactivation of service running

Address:Pune, Maharashtra

1)Customer care executive is not getting on customer care number i.e. *333 and 369 (the only number to be on a call with customer care executive, provided on reliance website)
2)The problem regarding the unknown service activated on the connection from a long time , as the customer making recharge on its number his balance getting debited with Rs.15 -20 .
3)Where the customer will go in this case , calling on customer care its voice recorded option ask to activate and deactivate the particular service and what if the customer don't know what the services are activated on his mobile connection how he can able to deactivate the service he don't know through customer care voice recorded option.
SO PLEASE GET THE SOLUTION FOR I WILL BE GREATLY THANK FULL TO YOU.
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Dear Customer,

We regret the inconvenience caused to you. This is to inform you that your concern has been noted. Please provide us your contact details such as Full name, mobile no., and the type of Inconvenience you are facing, so that we are able reach you. Our team is eager to help you.

Regards,

RCOMcare

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