Reliance Smart — Unlawful deduction of amount while accessing gprs

Address:

Odisha

I am a customer of relience with my cell number [protected] and I am accessing gprs from my phone having taking plan undeer rs 199 scheme from 9th March 2010. From the date of my taking plan, money from my main balance is deducted continuously which is against the plan. I have made complain before the customer care centre over phone continusly from 11.03.2010 . But till now the deduction is continuing and they are paying deaf ear to my complains. My complain id are[protected] dt 11.3.2010 ,[protected] dt 16.3.2010 and[protected] dt 21.3.2010 . In the mean time more than Rs 102 is deducted from my account causing me mental agnoy. No step has been taken to solve my problem and to refund me the deducted amount .
Hence necessary step may be taken to solve the problem and to refund the amount deducted from my account unlawfully at earliest possible

Thanking you.