[Resolved]  Reliance Smart — Incoming calls getting diverted

Hi, i am a businesswoman in rourkela, orissa. i have a big problem with my prepaid service provider, Reliance Smart. Most of my incoming calls are getting diverted and the caller listens to a recorded message whhich says "your call is being forwarded to another number" and then the call gets disconnected. however, i dont get any kind of alerts on this.

This is going on since a month. i cancelled all my diverts to make sure that actually no call is getting diverted, i never use "call Divert" at all. i called reliance customer care at [protected] also many times but they say that this problem will be sorted in an hour or so. PLEASE look into the matter as my clients get a false impression of me being irresponsible and diverting my calls knowingly. this is hampering my public relations and my business as a whole. PLEASE DO SOMETHING.