[Resolved]  Reliance Smart — no deactivation of sms packs

Address:

Chhattisgarh

it is bring to your notice that i had activated an sms pack of rs 39 around 3 months ago.
after 1 month the service provider itself deducted rs 39 from my talktime for recharge of my sms pack even though i didn't want to. the next month i tried to deactivate their sms pack but they simply replied to me that " we are sorry for the inconvenience". i tried calling their customer care executive but they never pick up the phone.This time i tried having zero balnce so that they automatically disable my sms services. after the due date i recharged my cel and moments later again rs 39 was deducted from my balance. Now i want to know if the company says its a PREPAID SIM then how come they are charging me without my likings?? if i am a prepaid customer then the choice of recharge shopuld soley rest with me and not with them. i want to take some serious actions against them.if this doesnt stop m willing to drag them to the court.