Reliance Smart — recharge mobile

Address:

Dhanbad, Jharkhand

Dear sir,
my Mobile no. is[protected].
I have recharged my phone at the price 110 rupees on 23/11/10.I have not called anywhere nor the mobile was on - balance.On 24/11/10 at 6:23 a.m a message came that my account balance is 3.20 rupees.
This type of thing has happened 3rd time . We are trying to call customer care from many days but it doesn't get call so what can we do.Please tell me on my mail.
My mail id is - [protected]@yahoo.com