[Resolved] Reliance Smart GSM — Balance Billing | |||
I, Yogesh Saxena consumer of Reliance Smart no [protected]. I had recharge with Rs. 100/- 12/01/2012. The amount is approx Rs 87 in main balance and rest in promo balance. I had complete use of promo balance before 12/02/2012. I make call on 15/02/2012 but call interrupt because balance reached Rs 0.00 level. I used Rs.2.50 only in one month. I concerned with customer care but customer care only speaking advertising. No contact customer executive. I try another number then customer care executive say if your mobile having Rs.0 you could not make contact customer care executive. Then I recharge with Rs. 10. and get approx Rs.6 in main Balance. Then customer care executive say send SMS MYVAS. And find No MYVAS are activate. Customer care executive I will return your amount and deactivate service.(complain no[protected] There I have not activate any service. I get Rs. 50 instead of Rs 87. On 22/02/2012 cut Rs 40 also in my main balance. Then customer care executive same behave. Customer care executive I will return your amount and deactivate service.(complain no[protected] I get Rs. 30 instead of Rs 40. On 24/02/2012 cut Rs 15 also in my main balance. Then customer care executive same behave. Customer care executive I will return your amount and deactivate service.(complain no[protected] I get Rs. 5 instead of Rs 15. On 25/02/2012 cut Rs 10 also in my main balance. I have no communicate Customer care executive. I have decide I will no recharge in this SIM and no use this in future. Yogesh Saxena Was this information helpful? | |||
Aug 13, 2020 Complaint marked as Resolved | |||
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