Reliance Communications Complaints & Reviews

sir i am using the reliance service from last 3 months.in the begining 1 month i got the service which was good to some extent.but after that the service become third class.the messages which has been sent are be pending & not delivered.i made complaints so many times but the problem has not been resolved yet.i complained again the complaint no is[protected] & talked to vinay,he told thet the problem will be resolved in two days but its of no use. "THE PROBLEM WILL BE RESOLVED SOON"this sort of information is provided always but nothing done. so wats the use of service??????????????????????

i called reliance customer care regarding PUK issue.iasked puk which the agent gave me but again i want pin number for the same.agent told me to callback again for pin and i have wait 10 again to get the pin number.agent was rud and he didnot help when i raised my voice he told me that he will churn my service.
and also he abused,then after 2 days by sim card was blocked and shows me invalid sim card.i called reliance cx care again told me to go and visit the reliance web world.which is not right and also i called reliance cx care many time and i found that their cx service quality is very worst and they not ready to understand and help.my reliance gsm number is [protected] which is been barred from all service and now i am not going to reactivate again and i am going to but airtel or vodafone.
RELIANCE VERY WORST CX SERVICE
please take action againts my complain and let ambani know that their telecom customer service is very pathatic and worst.

dear sir, i had purchased a hi speed data connection which is a wi fi connection of RELIANCE COMMUNICATIONS on december 11th through their sales executive Mr. Sanku sainath. he told me that i wud have two months free rental for the scheme dat i have taken.the scheme was RS.950 per month in which i wud b waived 200 rs n it wud cost me rs.750 for 2GB day n upto10GB night time usage i had paid rs. 3250 for the instrument charges.mym address was verified by the company executives but still my connection was de activated stating dat its a negative address verification so i had given da entire set of documents once again at himayatnagar web world n i was promised that my account wud be activated within 48 working hours but i got my connection after 9 days n after making atleast 50 calls n the very next day my account was de activated stating dat i had a bill amount due of some 1800 RS.later on when i inqvired about this they told me tahat i had only 2gb o[censored]sage. when i called the executive from whom i had taken the connection about the wrong billing he inquired n told me that the form was wrongly logged in n it wasnt my fault so my bill wud b waived at the earliest n my connection wud b restored but nothing of that sort happened even after conplaining for two months n now i'm being harrased by the company people for the payment of the bill.i hav hardly used this service for 8 to 10 days that too as a free period. i was miss guided by da sales executive n nw im being harraased by the company people stating that they wud take a legal acction against me.i request u to please solve my matter sir .My connection no is [protected] .its in the name of Maninder singh.THAKING YOU.

This is in regards of the complaints lodged by me on dated 18 March 2010(complain no is[protected], dated 20 march(complain no[protected]dated 22 march (complain no[protected]& dated 25 march(complain no is[protected].

My name is aamir & I am using mobile no [protected]. I am having a problem that I am unable to use the tarrif plan of 20 paise on any reliance number which is activated by recharching with Rs77.

I have lodged the complain for the same four times in the customercare but they were unable to resolve my problem.

Please help me out with the problem as soon as possible


With Regards,
Aamir Khan

Hi,

I had taken a reliance postpaid mobile connection in 2009 (No. [protected]), after using it for a few months I had terminated the connection. The Reliance center in Mayur Vihar (Sahni Info com) had given me a receipt stating "Migration Prepaid" as there was a problem in the system that day and they could not terminate the number rightaway. I paid the entire amount(Rs. 1974) and they said the number will be closed. This was in November 2009.

I have been getting calls from Reliance call center for outstanding bill payment eversince November. My parents have also received a written threat from Reliance stating that they will be taking legal action if I dont pay the bill.
I have visited their center many times after receiving the bill every month, they have taken my ID proof twice saying the request is still pending and that it will be forwarded and closed, but no action has been taken so far.
They are harrassing me for no reason as I had paid the entire bill and requested them to discontinue the connection.
My receipt number is S[protected]. I had made a payment of Rs. 1974.

As a customer I had done everything required from my side to lawfully terminate the connection as I did not want any hassels later.
Taking a Reliance postpaid connection is like giving yourself a life sentence as no matter what you do they just wont get off your back.

I Request you to please guide me how I can stop this mental trauma for me and my family. Can I approach the consumer court as the only proof that I have is the payment clearance receipt with migration prepaid written on it?
And whom do I lodge a complaint against? Sahni Info com or Reliance Communication?

Thanks for the help

RK

I am a customer of relience with my cell number [protected] and I am accessing gprs from my phone having taking plan undeer rs 199 scheme from 9th March 2010. From the date of my taking plan, money from my main balance is deducted continuously which is against the plan. I have made complain before the customer care centre over phone continusly from 11.03.2010 . But till now the deduction is continuing and they are paying deaf ear to my complains. My complain id are[protected] dt 11.3.2010 ,[protected] dt 16.3.2010 and[protected] dt 21.3.2010 . In the mean time more than Rs 102 is deducted from my account causing me mental agnoy. No step has been taken to solve my problem and to refund me the deducted amount .
Hence necessary step may be taken to solve the problem and to refund the amount deducted from my account unlawfully at earliest possible

Thanking you.

M using Reliance cdma number,
last 2 month my sms pack is automatically restarted while i closed my sms pack 2 time by using the help of costumer care complain. firstly i deactivate my sms pack on 28 - dec. 2009
after it be automaticaly renew on 31 dec 2009 and it charges 11 rupess from my mobile account.
then i put a complain in costumer care of reliance they say me we give you urs amount in soon , but they not give me anything
.... after passing one month again my sms pack be re start and cut again 11 rupess from my account,
then a put a again complain they give me resolation of my complain that our staff will be contact in soon and give the solution o[censored]rs complain but nw thats have pass 2 month there is no call from them..
......

Dear sir/madam,
i am shikha jain.i applied for Rpower(Reliance Power)public issue(Application no. printe on application form[protected],Application no.received by your representative[protected] .company alloted share to me & remaining amount refunde(refund reference no.[protected] but Share is not received in my depository account(DEMAT -Dp_id -IN 301983 demat client_id[protected].I can mail many times in karvy along with all required document (<reliancepower.[protected]@karvy.com>,<irc.[protected]@karvy.com>,&...⇄ & call ([protected] to prasana) many times for that but Karvy representative say that we can forward the request & the share transfer to your demat within 6-7 days.many time she/he said same line to me but their is no transfer/response from her side.please transfer share to my new demat account-[protected] (because my old DEMAT -Dp_id -IN301983 demat client_id[protected] is closed)
please take action & help to solve the problem as soon as possible.

SHIKHA JAIN
Date-25/03/2010

dear sir
the reliance company deducted the amount from my account with out any reason.when i call to them they r telling that u have activated lovetips onthat day i have not switched on the mobile for past 13 days in only 4 cases i have switched on my mobile to receive the calls on12,13,14,19 i[censored] can u can check my received calls this is 2nd time i haven to the company first chance with warning but they repeated plz..................do need ful to me bcz i came from middle class if they r doing like that how many will suffer like that plz understand the problem and do needful if any doubts plz call me on [protected]..................... regards nagarjuna

I am a DAPO customer and had a CDMA reliance number [protected]. Being in the Army I came for a Course to MHOW(Indore MP) in July 2009. I approached the local Reliance Office to change my number to a local one and also convert it to a GSM number as the original mobile set I was using had gone out of order. I was told that there was no procedure of conversion and that I would have to terminate this connection and apply for a new one. I did the same. I deposited Rs. 3000/- as ISD charges and was alloted a new number [protected]. I was told that I would be refunded the charges on my CDMA connection after deducting the bill within 2-3 months. I have waited patiently for 8 months to get refund and now since upon the termination of course I am leaving MHOW I approached the local office again to remind them. But I was given an absolutely careless and negative response. I was told to approach the Indore office but they too greeted me with the same attitude. I would like to mention here that I have interacted with Mr Animesh Bajpai (Retail Manager MHOW Reliance Office), Mr Ambuj Pathak (Finance Manager Indore Reliance Office) and Mr Kumar Skand (Cluster Customer Care Manager Indore Reliance Office). It pains me to be a loyal reliance customer. What is the point in sending SMSs like "Congrats on being part of the million user Reliance network" if you can not keep the customers happy.And that too for a paltry sum of Rs 500/-. I would appreciate if you could look into the matter and do the needful at the earliest as I am leaving Mhow by 31st Mar 2010.

Dear sir..

This is Ibrahim Ijabba Saheb from Manipal.My a/c number-folio [protected].You mentioned My name is wrong please correct my name as i put and My Bank a/c number also wronge.please correct as[protected]Sysdicate bank Parkala) change my Residency Tel number[protected] & cell num[protected].

Thankyou

Regards
Ibrahim Ijabba Saheb

i ahve purchased a new sim on 26 feb 2010 vide no. [protected]. i got this sim while i have submitted all docuyments to reatiler. but on[protected] they disconnected/ barred my services without any notice / inforamtion / sms. now from 16-03 to till today[protected], i have send several mail & made hundreard of calls but they neither responded properly nor restored my services.


the whole communiaction is given below:

dear officer/s of RELIANCE,

i m still afraid from reliance and its thinking (BADA hai to BETTER hain)idea

even after 7 days or 170 hrs your whole system is not able to findout my documents. even though your giant system is not able to find the responsible person.

i think you should all must think once again that what would you feel when u will suffer from such a horrible condition.

i know you all are just nothing but a big zero. who just want more custonmers but no value for customers and their problems

its the height of your responsibility and manners that till the moment none of you give me your conatct number?

why ?

whether you afraid from a single customer.

i m sure you all are.

whats the meaning of this mail, you will read and just as usual auto reply, ""..................""

now will you give me the mail id/ conatct number./ fax no of senior persons of your company, to forward my complaint more.
i m sure you will not do this.
but i have
Telephone: +[protected], +[protected]
Fax: +[protected]
E-mail:
anil.[protected]@relianceada.com
. should i mail my complaint to this mail id ?

you may call me on [protected] only .

thanks
s k gupta

On Mon, Mar 22, 2010 at 7:54 PM, [protected]@relianceada.com <[protected]@relianceada.com> wrote:

Dear Customer,

This is in response to your e-mail regarding restoration of services for your Reliance Mobile number [protected]. Please note that as informed to you earlier, we have documented and taken up your complaint to relevant department for redressal. One of our executives will be in touch with you shortly.

Further to your concern regarding our customer care services, we understand the inconvenience caused to you and take this as a feedback to improve our services to meet your expectations.

Also, we are aware that the issue highlighted by you has been purely aimed at improving our services and to make our relationship with you last for a lifetime.

We have made a note of your feedback and forwarded it to the relevant department for appropriate action to be taken.

Yours sincerely,

Snigdha B Ganguly
Service Assurance Cell
Reliance Communications

For further details, you can visit our web-site www.rcom.co.in or write to us at [protected]@relianceada.com or fax us at[protected].

Prepaid customers can call on *333 (Toll free) from your Reliance Phone or 3033 3333 from any other phone.

Postpaid customers can call on *222 (Toll free) from your Reliance Phone or 3033 3333 from any other phone.

"NOTICE: Please note that your message will not be delivered if it exceeds the size limit of 5 MB per mail (including attachments). Requesting you to please create a shorter message (including attachments) with size less than or equal to the allowed mail limit in all your future communication.

The information provided is based on prevailing terms and conditions of the company, which, are subject to change without prior notice.

This electronic message transmission contains information from Reliance Communications & is confidential or privileged. The information is intended to be for the use of the individual or entity named above. If you are not the intended recipient, beware that any disclosure, copy distribution or use of the contents of this information is prohibited. If you have received the electronic transmission in error please notify us immediately.

-----Original Message-----
From: sushil gupta ([protected]@gmail.com)
Date: Monday, March 22, 2010 01:32 PM
To: gsm.[protected]@relianceada.com (gsm.[protected]@relianceada.com); [protected]@relianceada.com ([protected]@relianceada.com); gsm.[protected]@relianceada.co (gsm.[protected]@relianceada.co); Rcomnodalofficer.[protected]@relianceada.com (Rcomnodalofficer.[protected]@relianceada.com)
Subject: Re: Reference your mail


its very shame ful to say that the whole system of reliance is just a big joke and i assure you that i will always say to every one" write a postcard but never trust on RELIANCE" they are just making the customers as football. do u know how your good is customer care over *333, some one mr harvinder denied to talk me and just disconnected the phone. now i am thinking why i trust over reliance is ther any your manager / senior person there to look after all these things or just all things are running fre flow.


extreme shame full

now please donot restore my number.

i m not intersted for your service.
becoz on this experience just before few minutes AIRTEL just send me sim at my doorsteps.

so thansk for your extreme dsupport for making my loss.

keep it up.

s k gupta

copy to :
1. The DDG(PG), sanchar bhawan askoka road. nd (BY fax[protected]
2. The advisor, TRAI, NEw delhi (By fax[protected]

On Mon, Mar 22, 2010 at 12:10 PM, sushil gupta <[protected]@gmail.com> wrote:

till the moment, services are not restored.

so now the same is going to be forwareded to TRAI & DOT.

thanks

s k gupta


On Sat, Mar 20, 2010 at 6:34 PM, [protected]@relianceada.com <[protected]@relianceada.com> wrote:

Dear Customer,

With reference to your e-mail regarding activation of services for your Reliance Mobile number [protected], please note that we have taken up your complaint to the concerned team for appropriate action to be taken. One for our executives will be in touch with you shortly.

We appreciate your patience in this regard.

Also, we egret for delay in providing resolution and understand the inconvenience caused to you and take this as a feedback to improve our services to meet your expectations.

Yours sincerely,

Satyajit Das Mohapatra
Service Assurance Cell
Reliance Communications

For further details, you can visit our web-site www.reliancecommunications.co.in or write to us at [protected]@relianceada.com or fax us at[protected].

Prepaid customers can call on *333 (Toll free) from your Reliance Phone or 3033 3333 from any other phone.

Postpaid customers can call on *222 (Toll free) from your Reliance Phone or 3033 3333 from any other phone.

"NOTICE: Please note that your message will not be delivered if it exceeds the size limit of 5 MB per mail (including attachments). Requesting you to please create a shorter message (including attachments) with size less than or equal to the allowed mail limit in all your future communication.

The information provided is based on prevailing terms and conditions of the company, which, are subject to change without prior notice.

This electronic message transmission contains information from Reliance Communications & is confidential or privileged. The information is intended to be for the use of the individual or entity named above. If you are not the intended recipient, beware that any disclosure, copy distribution or use of the contents of this information is prohibited. If you have received the electronic transmission in error please notify us immediately.

-----Original Message-----
From: sushil gupta ([protected]@gmail.com)
Date: Friday, March 19, 2010 10:59 PM
To: gsm.[protected]@relianceada.com (gsm.[protected]@relianceada.com)
Cc: Rcomnodalofficer.[protected]@relianceada.com (Rcomnodalofficer.[protected]@relianceada.com)
Subject: Re: Reference your mail

thanks for the response.

dear Indrajit Surve

GSM Customer Care
Reliance Communications

once again thanks

today i visited to delhi just fir reconenction of my cell [protected],
because due to barred service of this number i have lost more than 50,000/- in last 3 days.
as i have three demat accounts, and there confirmation comes on this new number, i failed to do so.

so i decide to take the leave from my service and visited to delhi for the same
first i go to a outlet by name



DELHIRecall Management Services2157, Db Gupta Road, Pahar Ganj, ( Opp Reliance Fresh Store),New Delhi10 am to 7 pmSunday


this outlet denied to help and also refused to listeen my point. he just give a statement, who bloody hell is told you to get a connection from retailer. ab liya hain to bhugato, we are ahere to serve you. u should go to retailer only to submit your documents. so i made a remark of same in their complaint book place on the entry/exit gate.(you can verify the same , ther were previous entry of fated 13-03-10 of someone else.)

then i came to R.S. Communiaction XV-7340, gali no.1, aram nagar, pahar ganj, nd-55, (OWNER -Rehamt)
there i meet with retailer and marketing boy (at 1.50pm/[protected]. they promised that they will send my form/ documents today positively. but till the moment( 10 pm/ 19-3-10) services are not restored. they told that it is not possible to send two or four forms to company.
however i am feeling very bad and disgusting that why i purchased such a sim and over that i trust over services and joined that number with my d-mt account. however such a big loss due to your servises can fulfill?

i m sure u will say that u will look into the matter. all the proofs and matter is at your end.

one most imporatant thing i would like to ask : EACH TIME I HAVE ASKED TO SUBMIT THE DOCUMENTS TO NEAREST OUTLET BY YOUR CUSTOMER EXECUTIVE. IS IT POSSIBLE TO GET A SOIM WITHOUT GIVNG ID-PROOFS and ALL?
IF YES. WHO IS ON FAULT, IF NO WHERE ARE MY DOCUMENTS/ BECOZ WHEN I SUBMITTED DOCUMENTS, I HAVE SUBMITTED THEM TO RELIANCE'S REPRESENTIVE. IT IS YOUR MORAL DUTY THAT U SHPOULD CHECK ABOUT IT.

NOW I DONT KNOW WHEN WILL GET MY SERVICES BACK, BUT WHO S RESPONSIBLE FOR MY FINANCIAL LOSS AND LOSS OF MY SOCIAL IMAGE AND SO ON.
HOW EVR U MAY CALL ME ON MY OTHER NUMBERS E.G. [protected] / [protected], [protected] FRO FURTHER ANY CLARIFIACTION.

HOWEVER IF POSSIBLE PLS GIVE ME YOUR CELL NO./ DIRECT CONATCT NO.

THANKS

S K GUPTA
M-29, SECTOR-23, GHAZABAD,(up)


P.S

We tried to contact you on the number provided, but we were unable to reach you.


ABOVE STATEMENT FROM YOUR SIDE CLEARLY INDIACTE THAT U DIDNOT READ MY COMAPLINT FULLY.
BECOZ IN THAT IT IS CLEARLLY WRITTEN THAT MY SERVICES ARE BARRED FROM YOUR SIDE. HOWEVER I DONT KNOW THAT WHICH TELECOM SYSTEM WILL MATURE A CALL ON BARRED SERVICE NUMBER?

ONCE AGAIN I WOULD LIKE TO TELL YOU THAT GO THROUGH THE COMPLAINT AND ITS SEVERITY. SO THAT YOUR COMANY MAY TAKE NECESARY AND SUTABLE ACTION AGAIANST THE PERSON, WHO DID SUCH A BLUNDER.

P.S. 2 : IF MY WORDS ARE HURTING YOU I M SORRY BUT, BEFORE THAT I WOULD LIKE TO REQUEST TO KEEP YOURSELF AT MY PLACE WHOSE SERVICES ARE STOPPED AND HE IS GOT DCUTOFF FROM THE SOCIETY ALONGWITH FIANCIAL LOSS.

REQUEST : AN URGENT AND CONFIRM ACTION
TAHNKS

On 3/19/10, gsm.[protected]@relianceada.com <gsm.[protected]@relianceada.com> wrote:
Dear Mr.Gupta,

We tried to contact you on the number provided, but we were unable to reach you.

With reference to your complaint on interruption of your services, please note that in order to enjoy uninterrupted services, validation of the documents submitted by you at the time of subscription is necessary.

We request you to visit the nearest Reliance Mobile Store along with the Address and Identity proof.

The list of documents covered under Address and Identity proof is attached along with this mail.

Further, we request you to provide us the following details :
Your First Name :
Your Last Name :
STD Code :
Place of Birth :
Customer Application Form (CAF) number :
Pin Code :
The details furnished by you would enable us to assist you better as the details of your Reliance GSM Mobile number [protected] are not updated in your records.

Further to your complaint against Outlet Executive, we regret the inconvenience caused to you while using our services and are concerned by the feedback received from you. We are aware that the issues highlighted by you have been purely aimed at improving our services and to make our relationship with you last for a lifetime.

Please note that we have taken up your issue with concerned department to take appropriate action.

Yours Sincerely,

Indrajit Surve
GSM Customer Care
Reliance Communications

Please note that your message will not be delivered if it exceeds the size limit of 5 MB per mail (including attachments). Requesting you to please create a shorter message (including attachments) with size less than or equal to the allowed mail limit in all your future communication.

The information provided is based on prevailing terms and conditions of the company, which, are subject to change without prior notice.

This electronic message transmission contains information from Reliance Communications & is confidential or privileged. The information is intended to be for the use of the individual or entity named above. If you are not the intended recipient, beware that any disclosure, copy distribution or use of the contents of this information is prohibited. If you have received the electronic transmission in error please notify us immediately.

-----Original Message-----
From: sushil gupta ([protected]@gmail.com)
Date: Thursday, March 18, 2010 10:36 PM
To: Care Email ([protected]@relianceada.com)
Subject: barring of services on my cell no. [protected]

dear

i have purchsed a new sim before 2 weeks from new delhi, after depositing all necessary and legal documents, full signed and after that i enjoyed the services without interruption for 10 days. but from 20.00 hrs[protected] my sim services got barred without any information or sms or any notice. when i contacted to retailer he told same will be restored within 24 hours i .e. upto 20.00 hrs of 17-03-10, but till the moment ( 13.00 hrs,[protected], no servbices restored.

this incident creates a very bad impresion in my social network. hence i would like 2 say

1. immediate restoration of my services on my cell [protected].
2. letter of apology for the same from your side.

however for technical aspects 12 hours are being given to restoration for the same services ...

later the case will be forwared to DOT and TRAI and cosumer services section, GOI.

an early action is anticipated.

S K GUPTA
M-29, sector 23, Ghaziabad


but nobosy care

s k gupta

Dear Sir,
I want to complain about Reliance Industries, I had problem with Reliance energy and Reliance Broadband

First Let me talk about Reliance Enery, We have a office in Mumbai where reliance energy is the provider for
Electricity, Our Owner has cheated us and gave a meter for Home use and finally after a year some reliance people came to our office and they charge us for using home meter for commercial purpose, They charge us around 1.75 Lakh, when when I tried to get details about this bills or how they have charge us nobody has the clue, Customer care dont know anything about this they are just asking us to pay the bill, I dont know why we dont have the right to get the details about our bills


Second is our internet broadband , we have one of my office in Mumbai where we tried to have a internet, we paid them installation money of around Rs 10,000 but due to some problem the connection was not given to us
Now from last one year we are trying to get our money back , its not about money but the way this people are doing business really hurts me

We also have office in Pune where we are using reliance broadband, Since we have a broadband for business I thought they will help us and they guaranty that whenever there is problem they will sort it out in 24 hrs but they take arounf 5 days to solve the problem when I ask for waiver they said we cannot give you , but when there is delay in bill payment for 2 days they will charge you for that

I think this company is really curse on India and they just want to make money and all indian are helpless and they have to do the business under them as they control everything and we are dependent on them


regards

Dear all,
i have taken a reliance card a week ago number is - [protected] all was going vey well for the first few days but suddenly a message came telling me that i have not submited my papers properly and so i had to submit it again i had no choice but to submit it again so i submitted it again on thursday18/03/2010 still the card was not active so on saturday again i had to submit the papers again ther i was told that they will send it as soon as possible ans start the sim card but still it did not starrt on monday also so i ahd to call the reliance customer care again and again from thursday itself but still to no avail on monday had a talk with some mr chandrakant of relianceand he told me that the card is activated within 24 hrs of the submission of the papers but as of now on tuesday 23/03/2010 still the card is not functional so i again called reliance care and had a talk with some MR Arjun first of all he was very rude and did not know how to talk with a customer and he was saying just one thing that they have still not received my papers and they cant do anything for it i hope the higher authority of reliance read this and pls take the required action and help me out with this.

helloo,

im a customer of reliance cdma from a long time.. recently im facing some problems regarding deduction of my account balance, suddenly a messgae comes from reliance and it states your account balance is very low recharge immediately.. when i see before, my account balance is more. i dont understand why it happens every time. this is third time i lost my balance. this is radiculous and worrest service from them. but, they proudly says no.1 network in india.. no.1 networks doesnt do like this..


thanking you,

sreekanth...

sir,

I have reliance prepaid connection. When 3 times i made a call, then after call my account has been deducted by RS 120, 50,10 respectively. But account would have been deducted by RS 1. so when i contacted on customer care, no response from there because there is always waiting for 5 to 6 minutes. so please give me advise how can i get back my money. If you really want to help me then mail me on ca.[protected]@gmail.com

dear sir /mam
I had applied for reliance broadband connection about two months ago, and pay rs500 for the same. But the connection was not provided due to unavailability of free port near this area. so we request the agent to refund that money but no action has taken till now.please help me to get that money.
#3543
sector46c
chandigarh

i want the call detail list for March 2010 as few mobile numbers are realling disturbing
my mobile no is [protected]

This is to inform you that the caller tune of my mobile activated without my permision when i called to customer care they told to sent msg for deactivation. The question is why I have to send sms when i am not activate the service and it is charged from my a/c who is going to take the responsibility for this. And if i not send the sms the it is activated for unknown period. Why this happen.

Dear Sir,
We have the reliance mobile connection of reliance for last 4 years and the no is [protected]. Earlier it was post paid then we converted it to pre paid. For last 1 year we are facing problem that the company is deducting money for activating different schemes without our conents. We have launched the complaints for so many times and every time they have informed us that in next 48 hrs you will get your money back. Some of the complaints nos are[protected], [protected],[protected].

We are suffering this problem for last one year approx and lost almost Rs.1000/- and faced alot of mental torture. Every time going to Reliance communication and complaints and there is no solution. Again talk to customercare but no further solution.

I request you to kindly take actions agianst this and help me to get reimburse the money and peace i have lost.

Thanking you

With regards,
Setul Shah