[Resolved] Reliance Smart GSM Prepaid Service (Jharkhand)

Reliance Smart GSM Prepaid Service (Jharkhand)

[Resolved] Reliance Smart GSM Prepaid Service (Jharkhand) — Not responding to complaints.

A Abhilash

Respected Sir, I am using Reliance GSM Prepaid Service ( Jharkhand ). My number is [protected]. On 8th march 2008 ( saturday ), my balance was abruptly diluted despite of the fact that my validity is till 2015. So i complained to reliance customer on 9th march. But their server was down and so I complained on 10th march. I was asked to wait for 24 hours. Nothing happened and so i again complained on 12th march. Again in was asked to wait for 24 hours for a feedback. But as usual nothing happened. My balance is still 0. And my all outgoing calls are banned. With no one to hear from relaince office, I hope u will pay attention to my complain and oblige. Abhilash Engineering Student ISMU Dhanbad ([protected]) Was this information helpful? No (0) Yes (0)
Aug 14, 2020 Complaint marked as Resolved
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subhasis_c

from Pune, Maharashtra

Dear Sir,
I am a reliance prepaid user since last 6 years.
My Mobile No. [protected]. From 23/07/2008
I have lost my outgoing facility. I have complained this matter
to your customer care (Hindi) at 2.00 pm on 24/07/2008.
The attender said that I have negative balance.
Again I have check the balance at 7.00 Pm on 24/07/2008.
then the balance was Rs. 378.24 but outgoing facility is still off.
Then I intimate this matter to your customer care at 7.00 pm (Hindi) on 24/07/2008. The attender said me to switch off the mobile and Turn on after 10 minutes. I have done this and check the balance then the balance was still Rs.378.24. Then I have called the customer care(Hindi) time and again but no one received my call. At last I have called the customer care (English) at 9.00 Pm on 24/07/2008. He said that He will solved the problem within 24 hours. From today morning I have found my balance becomes Rs. 0.00 and I have complained the customer care today morning at 7.00 am (25/07/2008). but no action taken till now. Please solve the problem asap. Can we really depend on your Proper service of Reliance Prepaid smart?
Is the Database and progam of the service is Reliable??
For Kind information I have faced the same problem One month ago and I have got the balance same procedure.
Subhasis Chakrabarti.
Jamshedpur.

mohammed irshad

from Mumbai, Maharashtra

dear sir
i am mohammed irshad useing reliance smart (gsm) prepaid card & my mobile no is [protected], i had to know about the plan in which std calls free from reliance gsm to reliance gsm
i have to talk at delhi at reliance gsm
plese send me all detail of 496 plan & write (with sms) me immedite after recharge rs 496 can i talk free at delhi at reliance gsm mobile
thanking you
regd
mohammed irshad
bokaro steel city
mobile no [protected]

Karan Bali

from Ernakulam, Kerala

Dear Sir
Hello... I just want to know about the Reliance Costumer Care Number.to contact them.

Thanks /Regards
Karan Bali