[Resolved]  Reliance Smart Gsm Service — Unwanted Subscription of Caller Tune

Reliance Prepaid — Unwanted Caller Tunes

Now a days these people have started putting unwanted caller tune without informing us. And if we call the Customer Care Dept. the agents inform that it is done from the customers end but it is not true. They all are just fooling us around. they just want to earn money some or the other way...

Reliance — unwanted subscription of caller tunes

i have a reliance mobile, without any request company subscribe my caller tunes & they are charging for subscription .im not satisfied by the service.

I m surprised when some of my relative told me abount the called tune .Now more surprised to know that it has been changed with any communicatiuon from me and to me, .Also every now and then they are charging me for needlesss services which i have never ever requested .I juust receive a message that my account balance has been debited for some service.
also there seems to be no end to the messages and calls i receive from customer care .they disturb me every now and then. It seems we have kept these moblie for reliance and not for our convience .
Is some body listening.

pls your prograse for your servise

dear sir..
...plz dont send on my no.[protected] unwanted caller tune call or any type disturbin calls...thankyou

(karib aa )code hona (ashiq banaya aap ne movie hai)

Dear Sir / Madam,

Subject :- Complaint for having “ Caller Tune “ when I have not activate and deduction of Rs.30/- from cell no. [protected].

I am Suresh Mittal, a prepaid customer of Reliance Smart GSM Indore Circle’s connection with my number being [protected]. I have been facing problems with the Caller Tune Service, which I did not require but is automatically activate by system. Even if I deactivate it, within a few days it is automatically activate by the system. So I have been charge many a times like this.

I was surprised to receive a message at 11.30 A.M. on 15.06.10 from “ 51234” that “ YOUR SUBCRIPTION TO CRBT SERVICES HAS BEEN RENEWED AT Rs.30 FOR A PERIOD OF 30 DAYS”, and while checking my balance it is Rs.30 short of my last seen balance. While having no information of having “Caller Tune “ at my phone and while I have not activate the services, they are deducting Rs.30 from my balance.

I immediately called customer care for de-activating the same and refund the amount debited. It is very funny that senior customer executive told me that, ” No collar Tune activate at [protected] number, this is our server fault. We refund the money with in 48 hrs. After 2 Days I called customer care, they told me to wait some more times, but they did not get any feedback on that complain. So I call regularly but anyone cannot give me right answer on this matter only they said its true that your balance is gone and you’ll get your balance with in 24-48 hrs. and our server problem continue. On 20/07/10 at 10.30 P.M. customer executive told me that “ There are no complain lodge for Collar Tune at this number & our date base record only before 4 days & I transferred the line to senior customer executive / Our senior customer executive is busy / I send your mobile number to senior customer executive & he call back after few minute “ then they cut the line, so I hopeless.

I want to know that who gave you people this right to subscribe any ridiculous caller tune to your customer mobile phone and deducting any amount by your own. This is very unfortunate that the leading business origination of India is proving itself a leader in not satisfying its customer rather makes people annoyed. I would like to stop this collar tune from my mobile phone now and refund the money in my prepaid at the earliest. Other wise the matter will be taken up with concerned ministry, TRAI and published in the web to herm your credentials.

Thanking you,

SURESH MITTAL

Reliance Mobile — debiting for unwanted subscriptions from my prepaid amount

I took reliance connection hoping for a better service. We made calls from this phone only for test purpose on the day of connection. Otherwise it is used mainly for some text messaging only. Still about Rs 30/- vanished in to thin air within a week. Again I have charged it For Rs 50/- on 9/11/2010 and the phone was not used for any purpose for next 2 days. Again it is found that an amount of Rs 30 was charged for some service which I have not requested for. Immediately I tried to unsubscribe it but received some error message "Default not configured". I want my money back which is charged for some services I never asked or never used.

Reliance GSM Service — Debit amount automatically

Dear Sir,

Today 50/- deducted in my Reliance GSM account without my knowledge.When i talked with the customer care they said some cricket related service is activated with my number.

As per my knowledge i am not activated such type of service, and also i was trying to activate the DND service but it was not activated till now.

This is fourth time they deduct amount from my number.

I am fed up from the service and i want to change into IDEA, please suggest me.

Thanks & Regards

Jyotirmaya Mishra
Mob [protected]

Complaint for having “ Caller Tune “ when I have not activate and deduction of Rs.30/- from cell no. [protected] unauthorisedly time to time which is quite arbitary in nature and customer turchoring.

Reliance Smart GSM Company is a thief as well as a dacoit.They are deducting money from my main balance frequently without my concent.My mobile no is [protected].Peoples at Reliance Web World of Burdwan, West Bengal are very wicked person.They don't hear anything.Even they are preventing MMP.