[Resolved] Reliance Smart Gsm Service — Marketing call to DND no & activated costly service without permission | |
I am Reliance Smart Customer for the last three year (Mobile No - [protected]). I listed my no in Reliance Smart DND (do not disturb) list two years ago. Before this Puja, I got a call from Smart for their "exclusive" Puja offer. I refused to take the offer and asked that man that Why did he call me? as my no is a part of DND list and I am not supposed to get any marketing call from their end. That man didn't reply and disconnected the line. During Puja, I got so many sms from the no +56677 contains various recipies... I didn't have any clue who send me all this, so I just ignored them. Yesterday (12/10/2008) when I checked my balance then I found only 3 rupees left in my A/c !!! I got shocked and call Customer Care immediately to know that, how my balance got reduce from Rs 155/- to Rs 3/- ????? But they told me that - they can't help me regarding this issue... they don't have proper system to trace how this sms service got activated... They charge Rs 5, for every sms. I have got more or less 25 - 30 sms. My complain is - Why I got a marketing call after enlisted my no in DND list (Mob No - [protected])? Why they have activated such a costly service without my permission? As I have no fault regarding all this... Will Reliance be fare enough to get my balance back ?? More than that ... the customer service provider refused to take any complain on that... Was this information helpful? | |
Aug 14, 2020 Complaint marked as Resolved | |
 36 Comments | |
Comments
I can not recharge my account at Bhubaneswar within 3 days & still now. My mob no is [protected]. Alaways said that it could not process, after some time...
i am enjoying you smart gsm service my mobile no is [protected] i want to registered this no on D n D list please do the same at your earliest. thank you
make all sms and smart call service deactivated from my reliance smart mobile no. [protected]
deactivate all sms calls and smart call service from my smart mobile no. [protected]
deactivate all sms calls and smart call service from my smart mobile no. [protected]
i am enjoying you smart gsm service my mobile no is [protected] i want to registered this no on D n D list please do the same at your earliest. thank you
i am enjoying you smart gsm service my mobile no is [protected] i want to registered this no on D n D list please do the same at your earliest. thank you
please deactivate all sms calls and smart call service from my smart mobile no. [protected]
My name is Prasanta Ruidas. I easy recharged to my mobile RIM ([protected]) with Rs. 650 that said u can free call any other RIM from 11pm to 6 am within a particular time period. But still now it is not free, though I recharged my mobile 7-7-2009.
I would Request you to please put my number in DND list.Kindly request you to make sure that I dont receive any promotional calls.My Number is [protected].
Please give sasta offer to GPRS
give more plans to GPRS
Dear Sir/Madam
Iam a reliance gsm user.My number is [protected] I have requested not to disturb by your commercial call&unwanted sms .but not getting any responce till now.Please look at the matter nither I would bound to leave your service
Iam a reliance gsm user.My number is [protected] I have requested not to disturb by your commercial call&unwanted sms .but not getting any responce till now.Please look at the matter nither I would bound to leave your service
[protected]
i got a massage from [protected]. What type of number is this. It looks like a Reliance Smart GSM number from Orissa Circle. But what the first 6 numbers (009191). Can any body tell me
mobile number [protected] please detail of this number very argent
make advertigment sms and smart call service deactivated from my reliance smart mobile no.[protected]
reliance mobile (smart) — service activated without my permission
my mobile no. is [protected] of kolkata circle.while i was in roaming during puja vacation one service has got activated and Rs.30 has been deducted from my account. After returning to kolkata after a week,when i complaint about it , customer care told that they cant tell anything prior to two days. deactivate all sms calls and smart call service from my smart mobile no. [protected]
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RELIANCE SMART GSM SERVICE — Call for Promo offer on DND no & activated without permission
I am Reliance Smart Customer for the last three year (Mobile No - [protected]). I listed my no in Reliance Smart DND (do not disturb) list two years ago.Before this Puja, I got a call from Smart for their "exclusive" Puja offer. I refused to take the offer and asked that man that Why did he call me? as my no is a part of DND list and I am not supposed to get any marketing call from their end. That man didn't reply and disconnected the line.
During Puja, I got so many sms from the no +56677 contains various recipies... I didn't have any clue who send me all this, so I just ignored them.
Yesterday (12/10/2008) when I checked my balance then I found only 3 rupees left in my A/c !!!
I got shocked and call Customer Care immediately to know that, how my balance got reduce from Rs 155/- to Rs 3/- ?????
But they told me that - they can't help me regarding this issue... they don't have proper system to trace how this sms service got activated...
They charge Rs 5, for every sms. I have got more or less 25 - 30 sms.
My complain is -
Why I got a marketing call after enlisted my no in DND list (Mob No - [protected])?
Why they have activated such a costly service without my permission?
As I have no fault regarding all this... Will Reliance be fare enough to get my balance back ??
More than that ... the customer service provider refused to take any complain on that...