[Resolved]  Reliance Smart Gsm Service — Unwanted Subscription

I am a user of reliance mobile smart GSM from 2-3 yrs.My cell no. is [protected].My balance is reducing day by day without my knowledge and i have not applied for any services.i have been contacting the customer care but they are not taking any action against it, & nor solving my problem
Kindly grant my complaint & i want u to take a serious action against it.

yours faithfully
Sandeep prasad
Munshi bazar, andda patti, asansol w.b

Dear sir, my mobile no is [protected], Pls discontinue cricket pack which is deducting Rs.30PM and APL pack which is deducting Rs.5per day. You are requested to ples discontinue the the above subscription.

I have tried to communicate to your customer care executives on 21.09.2010 at 10:35AM to 10:47am abouvt 13mininutes on line but executives have honoured my call. How we may get talk with your customer care executives. This type of services is nothing but time taking and lylipop only. In future i will have to surrenderd my sim. Kindly do the needfull action. and please treat this letter as a notice of legal action.

Sir,
Same is the problem with me. My mobile no. is [protected]. I don't even know why is my balance reduced without getting any kind of notice about it. I just get a message which says my balance is rs. 3.40 suddenly from something more than rs. 34 from the last time i made a call or anything else, which shows that approx rs. 30 have been deducted from my balance and i don't even know for which service as I have not asked for any service.

I too tried to talk 2 the customer care executives on 22.09.2010 at around 09:25pm and at 09:40pm and was online waiting for someone to take up the call for more than 7-8 minutes every time but was not answered by anyone. How we may get to talk with your customer care executives I am clueless on this front. Kindly do the needfull action. and please treat this letter as a notice of legal action.

I am Sanjeev Mishra, a prepaid customer of Reliance Smart GSM m.p. Circle’s connection with my number being [protected]. I have been facing problems with the Internet Service, which I did not require but is automatically activate by system. Even if I deactivate it 10 times, within a few days it is automatically activate by the system. So I have been charge many a times like this.
I was surprised to receive a message rom “ 57333” that “ YOUR SUBCRIPTION HAS BEEN RENEWED AT Rs.51 FOR A PERIOD OF 30 DAYS”, and while checking my balance it is Rs.51 short of my last seen balance. I have not activate the services, they are deducting Rs.50 from my balance recently .This is very unfortunate that the leading business origination of India is proving itself a leader in not satisfying its customer rather makes people annoyed. I would like to stop this Unwanted service from my mobile phone now and refund the money in my prepaid at the earliest. Other wise the matter will be taken up with concerned ministry, TRAI and published in the web to herm your credentials.

Thanking you,

Sanjeev Mishra

My name is SAURABH SINGH i am activated the missed call alert in 4 to 5 month but the alerts are not recieved. I am notifiyed the complain in 6 time but my problem is not solved. The monthly detection of Rs. 15 is regularly detected but service was not properly provide me. So please solve my problem and inform me or unsubscribed this 3rd class service.

I am Vishvajit Kumar, a prepaid customer of Reliance Smart GSM Jharkhand Circle’s connection with my number being [protected]. I have been facing problems with the Cricket Score combo pack Service, which I did not require but is automatically activate by system. Even if I deactivate it 5 times, within a few days it is automatically activate by the system. So I have been charge many a times like this.
I was surprised to receive a message rom “ 57333” that “ YOUR SUBCRIPTION HAS BEEN RENEWED AT Rs.30 FOR A PERIOD OF 30 DAYS”, and while checking my balance it is Rs.30 short of my last seen balance. I have not activate the services, they are deducting Rs.30 from my balance.This is very unfortunate that the leading business origination of India is proving itself a leader in not satisfying its customer rather makes people annoyed. I would like to stop this Unwanted service from my mobile phone now and refund the money in my prepaid at the earliest. Other wise the matter will be taken up with concerned ministry, TRAI and published in the web to herm your credentials.

Thanking you,

Vishvajit KUmar

I am Vishvajit Kumar, a prepaid customer of Reliance Smart GSM Jharkhand Circle’s connection with my number being [protected]. I have been facing problems with the Cricket Score combo pack Service, which I did not require but is automatically activate by system. Even if I deactivate it 5 times, within a few days it is automatically activate by the system. So I have been charge many a times like this.
I was surprised to receive a message rom “ 57333” that “ YOUR SUBCRIPTION HAS BEEN RENEWED AT Rs.50 FOR A PERIOD OF 30 DAYS”, and while checking my balance it is Rs.30 short of my last seen balance. I have not activate the services, they are deducting Rs.50 from my balance.This is very unfortunate that the leading business origination of India is proving itself a leader in not satisfying its customer rather makes people annoyed. I would like to stop this Unwanted service from my mobile phone now and refund the money in my prepaid at the earliest. Other wise the matter will be taken up with concerned ministry, TRAI and published in the web to herm your credentials.

Thanking you,

Vishvajit KUmar