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[Resolved]  Reliance Smart GSM — SMS deactivation complain

Address:Jharkhand

For the last three month I am trying to deactivate SMS 39 pack which is activated in my phone, but not able to do so.
I have complained so many times in the phone call to the customer care and also got the confirmation that this sms pack 39 has been deactivated, but still every month it is getting renewed, and Rs. 39 is getting deducted from my account.
Kindly deactivate it soon and credit the amount which is getting deducted due to negligence.
Mobile no: [protected]
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Aug 13, 2020
Complaint marked as Resolved 
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Comments

Smart — SMS COMPLAINT

SIR MERA NAM BANTI OR NO [protected]
MERA 39 KA SMS PACK AUTO RENUE HO GYA THA OR MUJHE SIRF 19 RS SMS PACK ACTIVATE KRWA DIYA ..
2-3 DIN BAD MERE 60 Rs TK BALANCE CUT GYA .. OR
SMS FACILITY BHI NHI MILI ...
SMS KRNE PR MUJHE .50P HI CUT RHE H ..


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Dear Customer,


We have noted your complaint. The matter has been escalated to our customer service team who will get in touch with you directly to resolve your concerns.


Regards,


RCOMcare
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