Reliance Smart GSM — Unauthorized balance deduction

Reliance GSM — unauthorized deduction of balance

reliance have deducted balance of rs 400 within 2 weeks,,, either rs 60 or rs 30 at a time.
instead of complaining again and again regarding unwanted calls and messages,,,, no action has been taken.
services are pathetic,,,, connectivity is very poor,
they subscribe unwanted services on their and deduct the balance for the same.
even after assuring of the refund,,,, no refund has been done till yet.
contact no is- [protected]

Reliance GSM — very low range

Dear sirs, My name is Shashi Kumar my Mobile no. is 91+[protected] service provider Reliance GSM. Our circle is ludhiana chandigarh road. network range is very low. so please solve this problem sa soon as possible
Thanks.

Reliance — Unauthorized balance deduction

Dear sir,
i am enjoying the the excellent tariff from reliance GSM, but i'm facing a problem o[censored]nauthorized deduction of my balance amount for some automatic package activation, please note that it is Fifth or Sixth Time i got this SAME problem. For all the time when i tried to make the complaint in customer care, they give the reply that " The packages were activated by the * code request from Your phone". How they could talk so irresponsibly.How such a multi-digit code is generated and send from my mobile for more than a couple of time without my knowledge, since i'm the only person handle my mob?
I already made a complaint in this forum for the SAME Reason before a few weeks. I would like to know How you could force a customer to subscribe packages and withdraw money without his/her permission. If it is a technical mistake, why didn't you correct it? I think so many people facing the same problem. I'm demanding Reliance to give back my balance amount they taken from my account without my permission, Rs.10 on 21/04/2011 and Rs.2 on 22/04/2011, and also never repeat the same mistake. I don't want the partial balance return as you given in the previous case. I want to get the full amount you deducted without my permission.Please also note that i faced this problem when i was admitted in an Hospital. Reliance signal strength is very low where i'm residing. My reliance no is : [protected].I hope you will correct the problem as soon as possible and try never repeat it as all knows Reliance is one of the top Service Provider.
yours faithfully,
Nikhil Raj.

Hi,
I used the above mentioned number in all days, low range in my area. This is my another contact number [protected]. Hope you will contact me soon, because i'm not brave enough to top-up my reliance gsm with out solving this issue.
Thank you

Reliance Smart GSM — Unauthorised Balance Deduction

My name is Ranu De Barik & my cell No:[protected]. From the last few days balance have been deducting without any reason & my knoledge. Why this is happening, I dont know. If I ask to customer care executive, they tell "it has done by me & balance cannot be refunded". I think these persons think that they are the clever & we are bloody fool. But it is not the fact. I want my balance back to my phone immediately otherwise I will shift to other service keeping the same no & will take serious step.

Reliance Service provider ( GSM ) — Unauthorized deduction of balance

Hello My Number [protected] , On this I got saame problem as before logged complaint for unaauthorised reduction of balance of Rs 3 on every 3 days. Whenever i recharged my balance of mobile they deduct on it same day and for this I didnt get any support from Reliance customer care and also I asked them aabout their head ( Nodaal Officer ) They denied . I am fed up with Reliance Finally Reliance does nnot take care about his customer. Its riduculous. Pleaase do somethhing.

sanjit kumar kasera
[protected]

Reliance — unauthorized balanced deductions

dear sir,
my mobile balance was deducted unauthorizedly without any intimation to me . when i called , i was surprised to know , company has deducted balance for starting web services . i was stunned as my handset is a simple one and it doesnt support gprs . even they didnt intimated to me . i was held up on line for time and i had to pay additional for talking to customer care ..
i am surprised what would happen to vulnerable section of poor , labourers , illiterates , who dont know what to do in these situations . it is a great irony our PM talks of welfare schemes and financial inclusion and these billaniore companies cut the throats of these disadvantaged people .
hoping there is justice without delay
A concerned citizen
A.kashyap

Hi Ekta,

We have noted your complaint. The matter has been escalated to our customer service team who will get in touch with you directly to resolve your concerns.

Regards,

RCOMcare

Hi Ekta,

As per your telephonic with our customer service associate, we wish to affirm that your aforesaid concern has been discussed and resolved to your satisfaction.

Regards,

RCOMcare