Reliance Smart — Balanced detection on its own.

Address:

Howrah, West Bengal

Service Provider Reliance Smart
Num: [protected]
From last 2-3 time my Balance gets deducted every time i reacharge and when i call customer care they tell me that i have downloaded some pack, on 30th may my Rs. 30 got deducted and when i called customer care they said i have downloaded some MCPACK which i didnot, then after that i recharged with Rs. 55, till today morning(31st) i had Rs. 47 balance but around 3pm i checked my balance was Rs. 17, again Rs 30 got deducted from my balance.

Around 2 months back Rs 140 was deducted from my balance for unknown reasons, that time i called customer care then they always used to say that the SYSTEM IS UPADATING please call after 2 hrs, i almost called 5 days continously that time and they gave same answer every time.

They activated my cricket pack but i didnot told them to do so.

I am fed up with this service provider, they just keep deducting from my balance at regular intervals, now i am getting the feeling that this is a way to steal money from customers, this is how they earn money.

What i am supposed to do now, i am thinking of changing service provider, please some one tell me the process and a service provider who does not do these cheap stuffs with their customers.