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Dear Customer,
We regret the inconvenience caused to you. This is to inform you that your concern has been noted. Please provide us your contact details such as Full name, mobile no., and the type of Inconvenience you are facing, so that we are able reach you. Our team is eager to help you.
Regards,
RCOMcare
We regret the inconvenience caused to you. This is to inform you that your concern has been noted. Please provide us your contact details such as Full name, mobile no., and the type of Inconvenience you are facing, so that we are able reach you. Our team is eager to help you.
Regards,
RCOMcare
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RELIANCE SMART MOBILE SERVICE — WRONG BALANCE DEDUCTION REGULARLY
WRONG BALANCE DEDUCTION REGULARLYMY NAME IS RAKESH AND MY NUMBER IS [protected] OF (Smart) RELIANCE.
I am suffering from last 1 month's. they are continue deducting my balance. As I checked then I found that the company deducting my balance regularly like Rs.40/-, on 17.09.2010; Rs.20/-, on 23.09.2010; Rs.10/-, on 27.09.2010; Rs.5/-, on 28/29/30.09.2010 when I ask them the Reason they tell me that we have activated the CRICKET PACK, but I have not done any of the process activating the same..Every time they tell me that u have been deactivated from this pack, but after some time once again it become deducted from my account.many time i have complain it Reliance Customer Care Representative. They tell us that they are processing for it, but after some time it has been activated by itself ,without doing any process by me.and i am not getting any of the msg form this pack.that means they are telling me FALSE. I said many times Reliance Customer Care Representative daily that I am not opted any of these service, then why they deducted my balance. Then he say that if you have informed us within 24 hour then we are able to returen your balence. I call daily after checking our balance to Reliance Customer Care Representative that my balance is regularly deducted, they assured us that this service will be deactivated now but still I am facing such balance cutting problem. This is a regular practice that I have suffered and face that type of balance cutting diffculty. They finally denied to return the balance. My Question is that why they cut the balance without prior information of Customer?