[Resolved] Reliance Smart — Deduction of main balance

suradm

from Mumbai, Maharashtra

Address:

Koraput, Odisha

Hi,
I am Surajit Bepari, my cell no. [protected], having a problem since last week. I found that Rs. 15 have been deducted two times (Total Rs. 30) from my main balance without any reason & intimation. I recharged my phone at night, in the morning I got a SMS describing "Your balance has reached level below Rs.15.". I don't know what is the reason! Anyway,I want the reason behind this matter to be stopped and I want my balance to be refunded as early as possible. Otherwise I will take serious step against this damn hell.
Hope you understand the above clearly.

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Aug 13, 2020

Complaint marked as Resolved

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Comments

Paresh Somani

from Bhopal, Madhya Pradesh

This is a reliance gprs customer,my cell no is [protected]
it was 31st of august when balance of Rs 30 was deducted from my main balance account,i tried a lottt to connect to customer care on 198,the executive told DUE TO TECHNICAL PROBLEMs I LOST MY BALANCE WITH A SERVICE ACTIVATED than the call was disconnected and it didn't connect me next time,,I tried more than 70 times after that....I dont want any such services......
I want you to RETURN my lost balance...