[Resolved]  Reliance Smart Telecommunication — Levy of CRBT service charges every month without my subscription to the same services

Address:

Mayurbhanj, Odisha

Sir

With due respect i want to say that I'm using reliance smart mobile connection No. [protected].
I have unsubscribed my smart caller tune many times before. But repeatedly in every month Rs30/- has been deducted for renewal of CRBT services from my account. Last month also my account has been deducted for the same amount. After that I have contacted the Customer care executive and he has assured me that after wards no charges will be levied on my account if I do unsubscribe. So I have unsubscribed the caller tune. Also I have checked that no called tune was ringing on my number till date. But on 22nd again Rs30/- is deducted from my account for the same and simultaneously the caller tune is also ringing. Now I have contacted the customer care Executive. But he is not able to give me the right answer.
Hence I will be quite happy if a right step will be taken by you to look into this matter and put an end to this problem.

Yours truly,
Bindulata Barik.