Reliance Telecom — 2gb data balance not getting added.

Pranaya R. Sahoo

from Mumbai, Maharashtra

Address:

Khordha, Odisha

I bought a dongle SIM at price Rs. 250 which offers 2gb 3G data for three consecutive month. For 1st month it worked fine. But the 2gb balance was not added to my a/c in the next month. My mobile number is [protected]. This is really frustrating. Pranaya Ranjan Sahoo [protected]

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Nov 15, 2013

Updated by Pranaya R. Sahoo I don't understand why do I need to complain again and again to get something which I paid for.

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Comments

Reliance Communications Customer Care

from Mumbai, Maharashtra

Verified Support

Dear Customer,

We have noted your complaint. The matter has been escalated to our customer service team who will get in touch with you directly to resolve your concerns.

Regards,

RCOMcare

Reliance Communications Customer Care

from Mumbai, Maharashtra

Verified Support

Dear Customer,

As per your telephonic with our customer service associate, we wish to affirm that your aforesaid concern has been discussed and resolved to your satisfaction.

Cheers,

RCOM Care

Pranaya R. Sahoo

from Mumbai, Maharashtra

Thanks,
The problem for 2nd was solved. But I am facing the same again for 3rd month. Can you guys make sure that I get my 2 gb data balance for 3rd/final month?

Pranaya R. Sahoo

from Mumbai, Maharashtra

I don't understand why do I need to complain again and again to get something which I paid for.