[Resolved]  Reliance Telecom — Reduction of Money from the account

Sir

SUB : REDUCE RS 30 FROM MY BALANCE/WITHOUT ANY REASON/. (MY RELIENCE MOBILE

No [protected]. My Name in AKASH JAIN am using our reliance prepaid from last 2-2 MONTHS, AT

6/10/2009 A CALL CAME TO ME ON MY NUMBER FROM COMPANY CUST. CARE, WHICH I

REJECTED AS USUAL. SUDDENLY THERE AFTER I RECIEVED A MESSAGE (YOUR

PERSONALITY PACK IS ACTIATED AT Rs. 30 / 30 DAYS. RENEWAL ON 05.11.2009. TO UNSUB

SEND UNSUB 1597 TO 121 (TOLL FREE)SENDER RM - 53030 [MESSAGE CENTRE [protected]])

AFTER WHICH I CHECKED MY BALANCE AND I FOUND 30 RS WERE BEEN DEDUCTED

FROM MY BALANCE .

WELL WHEN I CONTACT WITH A CUSTOMER CARE EXECUTIVE FIRST OF ALL HE TALKED

VERY POLITELY BUT WHEN I ASKED HIM WHAT IS THE WAY TO GET THE MONEY BACK HE

VERY HARSHLY AND RUDELY TALKED TO ME AND SAID THAT 'JO KAR SAKTE HO KAR LENA

YEH PAISE TO WAPAS NAHI MILENGE' IN A VERY ABUSIVE MANNER.

SIR I CANNOT AFFORD SUCH KIND OF EXPENSES. AND I HOPE YOU 'LL SHOW ME SOME

SOLUTION.



FAITHFULLY
AKASH JAIN
NO. [protected]