Reliance Telecom — Regarding services | |
i have purchase a walky(landline[protected] from noida, and i am staying at greater noida at that time, now i am shifted to sector 14 noida in the month of march.i have several times to visit to reliance webworld and service centre, but its not working right till date.yesterday once again visit, yet not issue be resolved . its working in other sector in Noida such as sector 124-125 or 15. customer not be resolved such issue from march to till date. Regards Rajneesh Kumar M-[protected] Relian ce (walky) no[protected] Was this information helpful? | |
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Dear Sir, This is regarding my telephone no.[protected] which we have given to local distributor M/s S.R. TELECOM old dana mandi phagwara for repair from[protected] til now we have not recieved our walky back nor any call from there side after giving them lot of reminder. kindly get our walky install by[protected] or disconnect the said connection and stop our billing hoping to get a postive response from your side. Thankig youregards
Madhav Sund
Jai Durga Enterprises
[protected]
Madhav Sund
Jai Durga Enterprises
[protected]
January 12, 2009
To,
Customer Care,
Reliance Telecom.
Sub : Balance of Rs. 145 /- automatically deducted from my walky no. [protected]
Sir,
I have purchase a Reliance walky on 23-nov-08, I have recharged it with Rs. 155 /- which was also confirmed thru SMS and I got full value of Rs. 155 /- with a call rate of 50paise and 1 Rs for one month but my phone worked only for four days and after that incoming and outgoing calls were detained, due to identification papers not accepted by the reliance office. I submitted my Post office Saving A/c Photostat copy, my ration card, my service proof duly attached by my factory manager and with a company seal but each time it was rejected at last after talking to your local office my phone started working on 3rd jan 09. But very sorry to say that when I checked my balance of Rs. 145/- was lost, at present the balance is Rs 0.01 . I am just shocked to see this that when my phone was disconnected than how the balance is gone. I went to your local offices at Sadar Bazar. Jhansi but they are not giving proper response, they are just illiterate and does’nt have manners to talk even. All your local offices at Jhansi misguide the customers, you go to one office they divert it to Sadar Bazar office, at Sadar office they divert to the office near Damroo Cinema, they say go to our Panchkuyian office.
So, I request you to please look into the matter as I’m really fed up with this phone, I have never faced any problem in VSNL, other wise I’ll be sorry to disconnect your phone for ever, if I does’nt get any support from your side.
Yours Sincerely,
Biswajeet Mitra
Address : 9, warren ganj,
Sipri Bazar,
Jhansi. (u.p) 284003
Mob: [protected]
To,
Customer Care,
Reliance Telecom.
Sub : Balance of Rs. 145 /- automatically deducted from my walky no. [protected]
Sir,
I have purchase a Reliance walky on 23-nov-08, I have recharged it with Rs. 155 /- which was also confirmed thru SMS and I got full value of Rs. 155 /- with a call rate of 50paise and 1 Rs for one month but my phone worked only for four days and after that incoming and outgoing calls were detained, due to identification papers not accepted by the reliance office. I submitted my Post office Saving A/c Photostat copy, my ration card, my service proof duly attached by my factory manager and with a company seal but each time it was rejected at last after talking to your local office my phone started working on 3rd jan 09. But very sorry to say that when I checked my balance of Rs. 145/- was lost, at present the balance is Rs 0.01 . I am just shocked to see this that when my phone was disconnected than how the balance is gone. I went to your local offices at Sadar Bazar. Jhansi but they are not giving proper response, they are just illiterate and does’nt have manners to talk even. All your local offices at Jhansi misguide the customers, you go to one office they divert it to Sadar Bazar office, at Sadar office they divert to the office near Damroo Cinema, they say go to our Panchkuyian office.
So, I request you to please look into the matter as I’m really fed up with this phone, I have never faced any problem in VSNL, other wise I’ll be sorry to disconnect your phone for ever, if I does’nt get any support from your side.
Yours Sincerely,
Biswajeet Mitra
Address : 9, warren ganj,
Sipri Bazar,
Jhansi. (u.p) 284003
Mob: [protected]
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i have another complaint to make. i have been cheated by your staff.. i had purchased a phone with connection for rs 2000 on june 3rd 2008. i paid 500(Rs 496) for the all india STD free reliance to reliance for one month( so called STV scheme). the nest day i was told that there is no balance in my account so i cannot make any calls bit i had made only STD calls on reliance phone only. your staff at amritsar (mall road) told me that on june 4th 2008 someone had deposited Rs 49 in my account and therefore all my previous money paid stands cancelled. how can a reputed company like have staff who can do such mistakes to cause loss to your customers.please look into the matter.