Reliance Telecom — EXTREMELY POOR SERVICE

Please provide as much information as This is to inform you about the highly poor service provided by your company to me. I am a customer who has monthly recharge of nearly Rs. 1500 per month. I don’t think this is a small amount. From couple of recharges of 123, I have been getting half of the data plan which I should get. The customer care has proven to be highly irresponsible. They pretend to solve the problem in 6 hrs but have failed to do so. Further more they have often stopped my access to customer care. Adding to this are the unwanted call droppings and deduction of Rs.3 four times because of some unknown vas ussd service. I am completely fed up with this service and soon planning to port to some other company. I request you to solve out the issues related to my no. [protected] as soon as possible and stop these unwanted troubles caused to me . Thanking you Shubhanshu singh [protected] possible...
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Dear Customer,

We have noted your complaint. The matter has been escalated to our customer service team who will get in touch with you directly to resolve your concerns.

Regards,

RCOMcare
" Dear Customer,

As per your telephonic with our customer service associate, we wish to affirm that your aforesaid concern has been discussed and resolved to your satisfaction.

Cheers,

RCOM Care"

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