Reliance Telecom — SMS Pack automatically renew

Address:

Haryana

M using Reliance cdma number,
last 2 month my sms pack is automatically restarted while i closed my sms pack 2 time by using the help of costumer care complain. firstly i deactivate my sms pack on 28 - dec. 2009
after it be automaticaly renew on 31 dec 2009 and it charges 11 rupess from my mobile account.
then i put a complain in costumer care of reliance they say me we give you urs amount in soon , but they not give me anything
.... after passing one month again my sms pack be re start and cut again 11 rupess from my account,
then a put a again complain they give me resolation of my complain that our staff will be contact in soon and give the solution o[censored]rs complain but nw thats have pass 2 month there is no call from them..
......