[Resolved] Reliance Telecom — Call Center worst,nature of harrasment

2Baibars

from Pune, Maharashtra

Address:

Pune, Maharashtra

Its a shame that a company as reputed as reliance,has such a policy to fool a customer here's the story that 1 month back I bought Reliance Postpaid after that i wanted to switch to Prepaid I had a call from Call Center that it would not be possible but actually its possible he tricked me that only after 5 months its possible for me to convert to Prepaid.
And he has mentioned in the company that "The customer changed his mind because of me explainig the advantage to take reliance,etc,etc.....

Thats all thats a SHAME u wont be able to digest this money of mine reliance

thanking you,
Baibars

Say no to Reliance

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Aug 13, 2020

Complaint marked as Resolved

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Comments

mithilbothra

from Coimbatore, Tamil Nadu

Dear Reliance Executive,

I Got This connection on 25 November 2010 as a CDMA postpaid No. [protected]
and made a mind To change It To GSM Prepaid On 1st March 2011
I gave the request for Migration from CDMA POSTPAID TO GSM PREPAID On March 1st 2011
My Billing Period id From 14 of month to 13 Of Next Month
With The Instruction To make It change Before The billing period (13 March 2011)
But The Request For Taken Late And It Got Converted To GSM PREPAID only on 19th march
but the bill have Come From march 14 to April 13
Relationship No. :[protected]
Bill Period :[protected] to[protected]
Bill Date : 14-Apr-11
Bill No. :[protected]
Due Date :02-May-11
I think i Should Be charge Rental ONly For Five days from (14march to 19 march)
but have got the whole month rental.

i request you to check and do the needful

the information provided above is accurate upto my knowledge

With Regards,
Mithil Kumar A
[protected]