reliance telecom/ special tariff voucher — regarding non activation of tariff voucher even after payment

 
11 Reviews
Delhi, India
I recharged my cell for Rs 148 on 16.04.2013 via rcom.co.in. But the recharge voucher has not been activated yet and neither have I got a refund for the amount. This is the second time this has happened and it seems like I have no other option but to quit the services of reliance telecom.

Recharge details-:

Abhishek Kumar
mobile number [protected]
transaction reference number[protected]
date 16/4/2013
amount rs 148
Complaint comments  10 Comments     Updated: Share0Tweet0

Comments

Reliance Mobile — tariff voucher

I am using reliance phone i have set MY TUNE last 6 months and now i have cancel this tune but today my balance is catting by Rs. 1 All day so i cancel the my tune there for you have a not take 1 Rs in my balance. i have complain for reliance customer care but no any action.
BAD EXPERIANCE FROM BEGENING.......I wish to inform you that what kind of service reliance company giving us and behavior of their customer care executives.My cell no. is [protected].On 2 October I refilled a tariff voucher of Rs 55/-(which contain outgoing calls 50 paisa)and I also refill of Rs201/-. After that I started making calls I have not enough time to cross check. They deduct my prepaid balance Rs 2/- per call. Then my balance got nil when I ask to customer care executive on 30th October he refuses to give me full information and continues blame on me. He told me that this is your responsibility to check. When I ask him to his ID no. Then he again refuses me And he also said that we have only last three days update Details. He behaving like me a stranger.

Now, what should I do. If you people are able to solve my problem kindly do this in my favors


Your faithfully

MANOJ NOGIA
[protected]
[protected]

RECHARGE COUPEN — NOT PROPER CONSIDERATION

I Have visited vadafone Hub (C-45,Okhla-II,Ind.Area,Delhi-20)on 08-12-07 for world calling card(110).but they people told me that that was not in stock then I asked for it from customer care executive ,he told me that you should try another place for it .Tell, How can I expect from other location. Please improve your self.

RECHARGE COUPEN — Activation problem

Actually sir i have purchased a bsnl Rs.1000 recharge coupen before few days and that card is not gets activated till yet by the company
and there is no response from there side(customer care BSNL, BSNL head office agra).When we confirmed from the customer care they told us the card is not activated yet.

Name : Harpreet singh
Card: recharge card of Rs.1000
Serial Number: [protected]

so, please solve this problem as soon as possible...
reach coupen

Idea — NOT ACTIVATE IN TARIFF VOUCHER

SIR,
I Have a idea cellour coustmer. My Mobil no is [protected]. I have recharge 66 traiff voucher in 28-08-09 in 10.00am. But my traiff voucher is not activated in 28 hours. I have cut my Rs in old traiff. Please refund my money and activited my traif voucher
my dealer not renu my idea demo funtions [protected]

Reliance Telecom — regarding payment

sir i have deposited the bill of my postpaid connection of reliance and the person who takes the amount of my bill is firstly deposeted the bill and after 15 days he reversed this payment of mine and tells the company that this payment is credeted in wrong account so plz reverse it due to this my no. services are barred and when i ask that person about this he uses the abussing language and company i not taking any action about this person so i want to have a case on this company so plz coperate me thanking you kannu jindal mobile no. is [protected]
Dear Customer,

We have noted your complaint. The matter has been escalated to our customer service team who will get in touch with you directly to resolve your concerns.

Regards,

RCOMcare
Dear Customer,

As per your telephonic with our customer service associate, we wish to affirm that your aforesaid concern has been discussed and resolved to your satisfaction.

Cheers,

RCOM Care

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    reliance telecom/ special tariff voucher - regarding non activation of tariff voucher even after payment

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    Company:reliance telecom/ special tariff voucher
    Delhi
    India

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