Reliance Telecom — unauthorized deduction

Address:

Patna, Bihar

Hi my number is [protected] from patna. I am going to contact my lawyer for this case. However i thought i should check here first. Today 2 hours back i had a word with a reliace customer care rep. He spoke to me very rudely and in return i was also very rude. After the call got disconnected i receive 4 messages that your subscription has been activated without my consent they activated 4 service which included a 3G pack as well. I had a total balance of 141 but after all the activation it was only rupee 1. I am surprised to know the weak management of Reliance. How poorly they manage their customer care. I then called several reps and asked them to callibreate the calls and the see it for themselves the highhandedness by that customer care rep.No body was willing to help me and i felt so frustrated. I made 5 calls today and when i will ask for the senior they will put my call on hold and after few minutes disconnect the call. This case will be escalated to the court and media as well. I will not spare any one associated with this highhandedness. It is not a matter of balance deduction but very unethical. The incident happerned 2 hours back. Please find out the culprit other wise it will be public very soon that Reliance is a cheat company. I am so sorry about the poor people who don't know much abt the balance mobile sim n all. I regulary meet such people with the same complain that reliance is cheating on them and they don't know how to figtht fr it.