Reliance Telecom — Unfair balance deduction

nitesh.k

Address:

Delhi

Hello,

My Relaince mob. no is [protected]. I'm using this number from last 1 month. Today I got a message that Rs. 30 has been deducted from my account. when I called the customer service for this they just put me on hold and disconnect the call. I tried calling them at-least more then 5 times and got the same response. Now when I'm trying to call them again my call is not getting through. I'm really very dissatisfied with this type of response. The customer service guy really don't care about the customer. When told them that I will report about them to the "appellate authority" they simply told me do what ever you want we don't care.

That's why I'm reporting this here. Please get my issue resolved ASAP, or tell me what the best I can do.

Thanks and Regard,
Nitesh
e-mail - nitesh.[protected]@moftware.com
Mob- [protected]/ [protected]

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Comments

rahul_kr8315

from Mumbai, Maharashtra

I m using a reliance cdma sim card,and they have started deducted balance by activating some service packs and so and so.this time they activated cricket pack on my phone and deducted 5 rupees.And when i complained about this again(i earlier too complained abt these things on the customer care number 198)
to their number for giving complains that is 198 and they said it is done because had choosen confirmed the action...they blamed totally on me....what the [censored] .....this is my personnal number and if i hv given the grant then why am i complaining.....they told me that they cant take the complain.then why they say 198 as their complain receiving numbers.i dont need my 5 rupees back,bt again they did the same thing with my friend....they deducted abt 30 rupees for the same cricket pack.they think we cant do anything but i know customer forum is there to help us in teaching these companies a good lesson to learn....
please do something or else many more customers like me feel the heat of their cheatings....they not complained as they dont want to indulge in any mess,but i dont let these companies do whatever they want.please help me.....