Reliance Telecommunication — Unsubscribed deductions | |||
I am a prepaid subscriber of Reliance telecom with mob No[protected]. Reliance telecommunication sends me message that i am subscribed for various services like caller tunes, jokes, shayari, cricket etc without me requesting those services. My account balance is deducted for these services. This is unfair and unethical. I had complained to them in the past and in one instance the money was refunded. They have how ever not responded to my repeated requests. I am also seeing sms traffic on my phone, where I am charged without sending any messages. In short I am being charged for services which I have neither subscribed nor use or require. The practice is unethical and even may be termed fraudulent or cheating the customers. Was this information helpful? | |||
2 Comments | |||
Comments
" Dear Customer,
We have noted your complaint. The matter has been escalated to our customer service team who will get in touch with you directly to resolve your concerns.
Regards,
RCOMcare"
We have noted your complaint. The matter has been escalated to our customer service team who will get in touch with you directly to resolve your concerns.
Regards,
RCOMcare"
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A Block, Dhirubhai Ambani Knowledge City, Kopar Khairane, Navi Mumbai, Maharashtra, India - 400709
We have noted your complaint. The matter has been escalated to our customer service team who will get in touch with you directly to resolve your concerns.
Regards,
RCOMcare"