Reliance Telecommunication/news Pack — Automatic deduction from balance

Earlier, I used to trust this Indian company a lot even with my closed eyes. But this trust could not prevail for a long when I was cheated by activating the NEWS pack unknowingly. Moreover, deactivation is also too tedious and that too after spending money on SMS for deactivation. This is not the matter of just Rs.10/- or so but the matter of trust and faith which take years to build up.

Even if their customer care service is saying that we are not responsible, it is third party then I want to ask this company, Who has introduced this third party to me? and if they have no concerns with these third party then, Why they are having their contact numbers for further queries or information regarding the products of third party.

Moreover, their(Reliance) argument is that you(my-self) also receive calls from credit-card departments, club membership etc. for their products but let me clear this confusion from the mind of these(Reliance) people that even for activating a simple caller tune on reliance mobile one has to follow a number of steps and there is a proper kind of authorization channel that even by mistake nobody can activate any thing of its own.

So, now Why reliance have started cheating its customer like this or How it is allowing the third parties to cheat its customer this way. I know by cheating with Rs.10/- they are not harming much to one customer but to its lakhs of customer they are converting their earning to crores. I had never thought of such cheap path Reliance will choose for their interest and growth.

Thus, tarnishing the image of company from INDIA to which I used to boast a lot.